Customer Service Officer

3 days ago

Noida, India Alt Source Pvt Ltd Full time

**ROLES AND RESPONSIBILITIES**:

- Calling active and budding clients, Inbound and Outbound process.
- Answering phones and explaining the product and services offered by the company.
- Regular following up with the customer.
- Contacting existing customers as well as prospective customers
- Maintaining the database of the customers on a regular basis.
- Obtaining customer information and other relevant data.
- Resolving queries and issues related to the products and services.
- Suggesting solutions based on customer’s needs and requirements.

sales target.
- Proficient in MS Office. A lot of work would be data driven and would require maintaining

reports.
- Ready to stretch limits to achieve goals

**DESIRED CANDIDATE PROFILE**
- Bachelor’s degree in any stream.
- At least 1-3 years of experience required in Tele-Sales, Telemarketer or a similar role in the sales

Department.
- Great interpersonal skills.
- Should be well versed in English and Hindi both.
- Strong organizational skills.
- Ability to work in a team or individually as and when required.
- Ability to manage and handle multiple tasks
- Outstanding problem-solving skills.
- Hard-working individual.
- Ability to handle pressure.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 8287051865

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