Customer Relationship Executive
5 days ago
Genetec Lifesciences is a dynamic pharmaceutical company based in Mumbai, dedicated to providing high-quality healthcare solutions across various markets. We are expanding our client relations team to enhance our services for customers in the Gulf region.
**Key Responsibilities**:
- Serve as the primary point of contact for clients in Gulf countries, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Develop a strong understanding of our pharmaceutical products and services to effectively communicate benefits and resolve customer inquiries.
- Maintain and strengthen relationships with clients by providing timely and professional support.
- Handle customer feedback and provide insights to improve products and service delivery.
- Additional language skills relevant to the Gulf region are an advantage.
- Fluency in Arabic and English, with excellent written and verbal communication skills.
**Job Types**: Full-time, Permanent
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Overtime pay
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English/Arabic (preferred)
Work Location: In person
**Speak with the employer**
+91 9157115741
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