Customer Relationship Executive

5 days ago


Mulund Mumbai Maharashtra, India Neova Biogene Pvt Ltd Full time

Genetec Lifesciences is a dynamic pharmaceutical company based in Mumbai, dedicated to providing high-quality healthcare solutions across various markets. We are expanding our client relations team to enhance our services for customers in the Gulf region.

**Key Responsibilities**:

- Serve as the primary point of contact for clients in Gulf countries, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Develop a strong understanding of our pharmaceutical products and services to effectively communicate benefits and resolve customer inquiries.
- Maintain and strengthen relationships with clients by providing timely and professional support.
- Handle customer feedback and provide insights to improve products and service delivery.
- Additional language skills relevant to the Gulf region are an advantage.
- Fluency in Arabic and English, with excellent written and verbal communication skills.

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English/Arabic (preferred)

Work Location: In person

**Speak with the employer**
+91 9157115741



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