Customer Service Assistant

2 days ago

Bengaluru Karnataka, India My Dream Garden Full time

**Roles and Responsibilities**
- Build and maintain relationships with customers through all stages of the process, from initial contact through to completion and post-completion follow-up.
- Ensure customer satisfaction by regularly communicating with clients to understand their needs, addressing any concerns or issues that arise, and providing solutions to problems.
- Manage customer expectations by clearly communicating the scope, timeline, and budget of each project, and ensuring that customers are informed of any changes or delays.
- Provide excellent customer service by responding promptly to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with project managers and other team members to ensure that customer needs are met and that projects are completed on time and within budget.

**Requirements**:

- Any Degree
- 2-3 years of experience preferably in customer service.
- Strong communication, interpersonal, and relationship-building skills.
- Ability to multitask and manage multiple projects simultaneously.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making skills.
- Ability to prioritize tasks and meet deadlines

Pay: ₹18,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 3 years (preferred)

**Language**:

- English (required)
- Hindi (required)
- Kannada (required)

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