Operations Executive

2 days ago

Santacruz, India HumanCare Worldwide Pvt Ltd Full time

Manage the global operations of the organization as an individual and as a team player. - Act as an active member of the Operational Team. - Cater every request on various mailing addresses of the organization by being physically active 24x7 and attending the enquiry within the given TAT frame. - Serving to every client request in the given TAT period. - Coordination with the Airlines Companies for travel costing, reservations and medical clearances etc. - Coordinating with our worldwide medical flight service providers. - Coordinating with clients and provide them complete assistance and support. - Preparation of the quotations and sharing it with the clients. - Active participant in the repatriation cases, wherein he/she will be handling the operational activities of the evacuation process and providing a comprehensive support to the team and to the client. - To work dedicatedly as per the directions of the management. - Responsible for Network building for the organization. (Service Providers) Develop, implement, and maintain quality assurance protocols - Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity. - Organizing ground ambulance at origin and destination point as per clients’ requirements. - Providing Doctor on Call and Teleconsultation facility as per insurance company and individual client. - Placing GOP for insured member of insurance company or TPA. - Preparation of Plan of Mission and flight manifest. - Maintaining of records of inbound calls, TPA & Insurance cases record, Ambulance provider, Quotation sheet, Mortal service provider and hospital and clinic. - Maintaining the database of all our partners, vendors, service provider etc. - Submission of weekly report and monthly report. - Handling of Inbound leads of SAARC Region.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹10,557.41 - ₹29,771.49 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Santacruz, Mumbai - 400054, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Operations: 1 year (required)
- total work: 1 year (required)

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