Dispatch Incharge

4 days ago

Okhla Delhi Delhi, India Creative Shadows Promotion Pvt. Ltd. Full time

A Dispatch In Charge plays a crucial role in ensuring the efficient and smooth operation of a company's dispatch and logistics department. This role is responsible for coordinating and overseeing the dispatch of goods, services, or personnel to meet customer requirements and organizational goals. The Dispatch In Charge is a key point of contact between various teams and departments, including drivers, warehouse staff, and customer service, to ensure timely and accurate deliveries.

**Key Responsibilities**:
**Dispatch Coordination**: Plan and schedule daily dispatch operations, considering factors such as delivery routes, delivery windows, and vehicle availability.
Allocate and dispatch orders to drivers or service personnel based on priority and delivery commitments.

**Communication**:Act as the primary point of contact for drivers, providing them with detailed instructions, information, and support as needed.
Maintain open communication channels with the customer service team to ensure accurate order tracking and status updates for customers.

**Documentation and Reporting**: Keep accurate records of dispatch activities, including order details, delivery times, and vehicle maintenance schedules.
Generate daily, weekly, and monthly reports on dispatch performance and key metrics.

**Inventory Management**: Monitor and manage inventory levels in the dispatch warehouse to ensure sufficient stock for fulfilling orders.
Coordinate with the procurement team to replenish inventory as needed.

**Staff Supervision**: Supervise dispatch staff, including drivers and warehouse personnel.
Provide training, guidance, and support to ensure a high level of productivity and safety.

**Qualifications**:

- Bachelor's degree in logistics, supply chain management, or a related field (preferred).
- Proven experience in dispatch, logistics, or transportation management.
- Strong organizational and multitasking skills.
- Proficiency in using dispatch software.
- Excellent communication and interpersonal skills.
- Problem-solving and decision-making abilities.
- Knowledge of safety and compliance regulations in the transportation industry.

**Immediate Joiner require**

**Must Knowledge of Courier Services / Courier Partners.**

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

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