
L3 - Tw Sales - Gonda - Up - Bacl
5 days ago
**Experience**: 7 - 12 Years
**Location**: Lucknow RO (BACL)Uttar Pradesh
**Nature of Job**: Sales & Marketing
**Job role**: Sales
**DESCRIPTION**
- POSITION: AREA MANAGER-SALES (MOTOR CYCLES)
- LOOKING AFTER: MOTOR CYCLE SALES
- GRADE: L3
- LOCATION: CITY
- EXPERIENCE: MINIMUM 7 YEARS OF ON ROLL EXPERIENCE, PREFERABLY IN BANKING/FINANCIAL SERVICES/FMCG/RETAIL
- QUALIFICATION: ANY GRADUATE/P.G./MBA
- REPORTING TO: REGIONAL MANAGER-SALES (MOTOR CYCLES)
- NATURE OF ROLE: INDIVIDUAL PERFORMER
**ROLES AND RESPONSIBILTY**
- MANAGING A TEAM OF EXECUTIVES/OFFICERS/SR. OFFICERS (FRONT LINE SALES)
- INCREASE PENETRATION & SUPPORT BAL IN GROWING MARKET SHARE THROUGH FRONTLINE SALES TEAM
- TO ENSURE SALE OF FINANCE SCHEMES TO CUSTOMERS (WITHIN & OUTSIDE DEALERSHIP) AS PER THE TARGETS THROUGH THE FRONT LINE SALES TEAM
- MAINTAIN & IMPROVE THE RELATIONSHIP WITH THE DEALERS THROUGH FRONTLINE SALES TEAM
- RESOLVE THE ISSUES ESCALATED BY FRONTLINE SALES TEAM & THE DEALERS
- ACQUIRING MORE CUSTOMERS THROUGH ADC/RURAL CHANNEL
- MARKET INTELLIGENCE / PLANNING & EXECUTING ACTIVITIES, LEAD GENERATION/SOURCING
- MANAGING THE TEAM OF EXECUTIVES W.R.T. COMPLIANCE/POLICY ADHERENCE & REGULAR NETWORK VISITS & MANAGING DCC PORTFOLIO
- FEMI/NS - COLLECTION OF FEMI BOUNCE CASE & NONSTARTER (DCC/NDCC)
- RESOLUTION OF CUSTOMER COMPLAINTS
- COORDINATE WITH TRAINING TEAM TO IMPROVE THE EFFICIENCY OF THE FRONTLINE SALES TEAM
- INTERVIEW & SELECTS DMAS/CSMS AND RECOMMEND THE SAME TO RM & HO FOR FINAL APPROVAL
- UNDERSTAND VARIOUS REPORTS & TAKE CORRECTIVE ACTION WITH THE DEALERSHIP & FRONTLINE SALES TEAM
- MAINTAIN & IMPROVE THE PRODUCTIVITY OF FRONT LINE SALES TEAM
- RESPONSIBLE FOR PDD I.E., POST DISBURSAL DOCS VIZ., RC DETAILS ETC.
- UPDATE RMS ON DAILY/WEEKLY BASIS W.R.T. TARGETS VS ACHIEVED & ESCALATE THE ISSUES TO THEM
**KPA**Target Achievement-**Responsible for achieving volume targets for the area on quarterly basis through his team**
**Sales penetration**
- RESPONSIBLE FOR OVERLOOKING INCREASE IN NUMBER OF FINANCE CUSTOMERS WITH DEALERSHIPS ON QUARTERLY BASIS
- TO ADMINISTER, LAUNCH AND SMOOTH INITIATION OF SPECIAL SCHEMES FOR FESTIVALS AND CONDUCTING LOAN MELAS ETC. IN TANDEM WITH THE RM/ZM
- ACQUIRING MORE CUSTOMERS BY UTILIZING ALTERNATE CHANNELS I.E. ADC / RURAL**Quality improvement**
- RESPONSIBLE FOR SUPERVISING FRONT LINE SALES TEAM TO MAINTAIN MINIMUM DCC ARREARS AND NDCC FEMI BOUNCES, REDUCE THE NS CASES
- RESPONSIBLE FOR MAINTAINING CREDIT DOCUMENT QUALITY BY REGULAR AUDITS OF THE TEAM**Team management**
- RESPONSIBLE FOR TRAINING AND DEVELOPMENT OF THE FRONT LINE SALES TEAM
- COORDINATING WITH TRAINING TEAM TO IMPROVE TEAM PERFORMANCE
- RESOLVING QUERIES OF TEAM AND GUIDING THEM TO ACHIEVE 100% TARGETS
**SKIL SET REQUIRED**
- SALES/MARKETING SKILLS
- TEAM MANAGEMENT
- RELATIONSHIP MANAGEMENT
- PROBLEM SOLVING SKILLS & ANALYTICAL SKILLS
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