Enterprise IT Advisor- Evinova

**Job Title**:Enterprise IT Advisor
- Evinova**

**Global Career Level: C2**

**Introduction to role**:
Are you ready to be part of the future of healthcare? Are you able to think big, be bold, and harness the power of digital and AI to tackle longstanding life sciences challenges? Then Evinova, a new health tech business part of the AstraZeneca Group might be for you Transform billions of patients’ lives through technology, data and cutting-edge ways of working. You’re disruptive, decisive and transformative. Someone who’s excited to use technology to improve patients’ health. We’re building a new healthtech business - Evinova, a fully-owned subsidiary of AstraZeneca Group.

Evinova delivers market-leading digital health solutions that are science-based, evidence-led, and human experience-driven. Thoughtful risks and quick decisions come together to accelerate innovation across the life sciences sector. Be part of a diverse team that pushes the boundaries of science by digitally empowering a deeper understanding of the patients we’re helping. Launch pioneering digital solutions that improve the patients’ experience and deliver better health outcomes. Together, we have the opportunity to combine deep scientific expertise with digital and artificial intelligence to serve the wider healthcare community and create new standards across the sector.

**Accountabilities**:
The Enterprise IT Advisor role at Evinova is a unique opportunity to join a global team of skilled IT and Cybersecurity professionals utilizing leading technologies to advance our cloud-native Enterprise Technology services on a global scale. This role operates at the intersection of business enablement and technology delivery by ensuring that all our enterprise technologies exceed stakeholder expectations and are aligned with ITIL v4-based IT Service Management principles. In addition, this role will collaborate closely with cybersecurity peers to ensure all aspects of our enterprise computing environment are secure and configured in alignment with regulatory requirements and industry best practices. This role will have the opportunity to put their “fingerprints” on our enterprise cloud portfolio strategy and optimization initiatives.

**Systems Administration**:

- Ensures that all company policies, standards, and cybersecurity requirements are consistently followed and updated as required
- Demonstrates expert level adherence to ITIL v4-based IT Service Management principles, ensuring that all IT operations processes are executed with high precision, accuracy, and are auditable
- Identifies and delivers on opportunities to implement process automation (e.g., PowerShell, Azure CLI, Jira Service Management)
- Identifies opportunities to optimize and further secure our enterprise computing environment by staying aware of vendor advancements, new solutions, and emerging trends in IT Operations and Systems Administration
- Collaborates with technology vendors for advanced troubleshooting, implementation, and other related tasks which require vendor interactions / dependencies
- Enables business resiliency by collaborating with cybersecurity peers and system owners to proactively address cybersecurity risks and other operational issues which may impact the confidentiality, integrity, and / or availability of our enterprise solutions
- Support the Director of Cybersecurity Operations for cybersecurity incident response and recovery activities - on an as needed basis and in accordance with our cybersecurity incident response plan

**Enterprise IT Services**:

- Collaborates with and provides reports to the Enterprise IT Services Lead and the Head of Cybersecurity to continuously improve our service catalogue - incorporating end user feedback, technology trends, and overall program maturity objectives
- Identify new technologies to proactively address business demands and emerging cyber threats
- Conducts periodic reviews of our Configuration Management Database to ensure adequate hygiene and identify any potential audit issues and / or operational disruptions (e.g., license management)
- Maintain accurate and auditable documentation of our cloud infrastructure, configurations, and procedures.
- Provide VIP End User Support to the Evinova Executive Team

**End User Support**:

- Provides exemplary and timely end user support as colleagues raise IT incidents / requests in our service request portal (“AskEvinova”).
- Assist in developing end user training materials to support the broad adoption and end user satisfaction of our enterprise IT services and enabling technologies

**Essential Skills/Experience**:

- Bachelor's degree in Information Technology, Computer Science, Business Administrator, or a related field
- ** 3+ years of experience operating in a regulated business and executing IT Service Management principles**
- ** 3+ years of Cloud Services Administration, specifically utilizing Microsoft, Atlassian, and SalesForce-based platforms**
- Hi