
Customer Care Executive
4 days ago
**Role: Customer Care Executive**
**Type: Fulltime**
**Location: Thoraipakkam, Chennai**
**Skills required**
Outbound/Inbound
Good communication skills in /English /Tamil
**Specific Responsibilities:
- **
- Handle calling for Member service.
- Identify and assess Members’ needs to achieve satisfaction.
- Build sustainable relationships and trust with member accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods/tools.
- Handle member complaints, provide appropriate solutions and alternatives within the time limits
- Conduct follow-ups to ensure complete resolution of issues.
- Keep records of Member interactions and process customer account
**Job Types**: Full-time, Permanent
Pay: ₹300,000.00 - ₹390,000.00 per year
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Current CTC and Notice Period?
- How far Thoraipakkam, Chennai from your location?
Work Location: In person
-
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