
Bodyshop Advisor
15 hours ago
**Job Title**: Bodyshop Advisor
**Industry**: 4-Wheeler Automobile
**Locations**:
- Lower Parel
- Borivali
- Sasunavghar
- Dadar
- Mira Road
- Nalasopara
*
- **Education**: Any Graduate / Diploma
**Experience**: Minimum 1 Year
**Key Responsibilities**:
- **Customer Interaction**:
- Welcome customers and understand their concerns related to accidental damages or repairs.
- Inspect vehicles with customers and prepare initial damage assessments.
- **Estimation & Job Card Management**:
- Prepare accurate repair estimates for insurance approvals and customer acceptance.
- Create job cards capturing detailed information regarding body damage and repair requirements.
- **Coordination with Workshop & Insurance**:
- Coordinate with bodyshop technicians for inspections and updates.
- Liaise with insurance surveyors and ensure smooth claim processing.
- **Customer Communication**:
- Explain repairs, parts replacements, and timelines clearly to customers.
- Update customers regularly about repair status and delivery schedules.
- **Quality Assurance**:
- Ensure repair work meets quality standards before handing over vehicles.
- Conduct final inspection with customers during vehicle delivery.
- **Upselling Services**:
- Promote additional services like painting, polishing, and value-added products.
- **Documentation & Follow-up**:
- Maintain complete service records, estimates, insurance approvals, and billing details.
- Conduct follow-up calls for customer feedback after service.
**Skills Required**:
- Good knowledge of vehicle body repairs, painting, and insurance processes.
- Strong communication and customer service skills.
- Basic understanding of damage estimation and insurance formalities.
- Computer proficiency for job card, CRM, and billing entries.
- Customer-centric approach with attention to detail.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- automobile: 1 year (required)
- 4 wheeler: 1 year (required)
Work Location: In person
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