Claims Advisor

2 days ago

Pune, India Loop Health Full time

**Role and Responsibilities**:

- Visiting network hospitals and taking care of cashless processes of clients end-to-end and interact with clients to take care of all claim-related procedures
- Serve as the main point of contact for Loop Health members for all claims-related inquiries and connect users with our Medical Team and doctors in case of any health queries.
- Guiding Loop Members for cashless and reimbursement process, quickly supporting them with all required information.
- Overseeing multiple cashless authorizations and discharge cases.
- Building relationships with different hospitals and TPAs to improve TATs for a favorable service.
- Maintain a clean and useful claims tracker.

**Requirements**:

- 1+ years of experience working with cashless claims
- Has held a role in a TPA/hospital desk/insurer in a claims-facing role
- Has had 6+ months experience interacting with customers
- Flexible with working and travelling to various Hospitals around in Pune.
- Strong communication skills
- Fluency in English and Hindi. Fluency in regional language is encouraged
- User in MS Office (Excel, Word) and Interested in learning new technological tools
- Fluency in English and Hindi. Fluency in regional language is encouraged
- Analytical and detail-oriented

About Loop

Founded in 2018, we believe that health benefits should be simple, useful, and holistic. We’re on a mission to bring quality and value back together in healthcare.

We use technology to enable affordable insurance and super-accessible healthcare. We’re the only insurance broker that uses technology to help companies care for their employees. We don’t just help pay the claim—members trust Loop to guide them to better doctors, better care, at lower costs.

We're proud to serve 500+ companies and insure 300,000+ employees for their insurance and healthcare needs. We’ve raised more than $40m+ from Elevation Capital, Khosla Ventures, General Catalyst, and other world-class investors who believe in our vision of rebuilding healthcare and insurance from the ground up.

Join us in serving the best health benefits to modern companies in India. Let’s revolutionize modern healthcare together Loop Health values diversity and is committed to a policy of Equal Employment Opportunity.

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