Receptionist/administrator

1 week ago

Raja Mandi Agra Uttar Pradesh, India Sonalika pvt ltd Full time

**Job Title: Client Relations Manager**

**Location**: [Agra]

**About Us**:
Contact - Ansh 7217219287

We are a fashion company SONALIKA dedicated to providing unparalleled service and premium products to our esteemed clientele. Our showroom is renowned for its exquisite collection and commitment to exceptional customer experiences.

As a Client Relations Manager, you will be the face of our showroom, responsible for nurturing relationships with clients and ensuring their satisfaction throughout their experience with us. You will serve as a trusted advisor, guiding clients through our showroom offerings and providing personalized assistance to meet their needs and preferences.

**Responsibilities**:
1. **Client Engagement**: Greet clients warmly as they enter the showroom and establish rapport to understand their needs and desires.

2. **Product Knowledge**: Develop a deep understanding of our product offerings, including features, benefits, and customization options, to effectively showcase them to clients.

3. **Consultative Selling**: Assist clients in selecting products that align with their preferences, lifestyle, and budget, offering expert advice and recommendations.

4. **Customer Service**: Provide attentive and responsive service to address client inquiries, resolve concerns, and ensure a seamless purchasing experience.

5. **Relationship Building**: Cultivate long-term relationships with clients by maintaining regular communication, following up on purchases, and anticipating their future needs.

6. **Showroom Maintenance**: Maintain the cleanliness, organization, and visual appeal of the showroom to create an inviting and inspiring environment for clients.

7. **Sales Support**: Collaborate with the sales team to facilitate transactions, process orders, and coordinate deliveries, ensuring accuracy and efficiency.

8. **Market Insights**: Stay informed about industry trends, competitor offerings, and client preferences to continually enhance our showroom experience and product offerings.

**Qualifications**:

- Previous experience in customer service, sales, or client relations role, preferably in a showroom or retail environment.
- Exceptional interpersonal skills with the ability to build rapport and establish trust with clients.
- Strong communication skills, both verbal and written, with a professional and courteous demeanor.
- Passion for delivering outstanding customer experiences and exceeding client expectations.
- Detail-oriented with excellent organizational and multitasking abilities.
- Knowledge of [specific products or industry-related knowledge] is a plus.
- Flexibility to work weekends or evenings as needed.

**Benefits**:

- Competitive salary commensurate with experience.
- Performance-based incentives and bonuses.
- Opportunities for career growth and advancement within the company.
- Discounts on showroom products for personal use.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

**Language**:

- Hindi (preferred)

Work Location: In person

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