Community Executive

JLL supports the Whole You, personally and professionally.
**Position**: Community Executive
**Business**: Property and Asset Management, Bangalore
What this job involves
Leading on-site operations for a Commercial Property in Bangalore
At JLL, we put focus on our clients’ needs, and we want you to do the same. You will take charge of Community activities. We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service.
- Winning our clients’ trust
This opportunity is suited for a customer experience focused talent looking to progress their career in a fast-paced corporate environment.
The role and ‘You’
In this role, you will be handling all the front office works mentioned in the key responsibilities below.
Key Responsibilities
**Reception and Welcoming**:
Greet visitors, tenants, and employees with a friendly and professional demeanour.
Provide a warm and welcoming environment, making tenants and visitors feel comfortable and valued.
**Visitor Management**:
Greet visitors, assist them with registration/way finding as required.
Notify relevant staff of visitor arrivals and handle security protocols.
**Information Dissemination**:
Provide accurate and up-to-date information about the organization's services, products, and policies.
Assist visitors with general queries and direct them to the relevant resources.
**Administrative Support**:
Assist in various administrative tasks such as coordinating with the Hospitality team for upkeep of the asset and events, as required
Handle incoming and outgoing mail and packages, as required.
**Facilities Management**:
Monitor and maintain the cleanliness and organization of the front desk area.
Report any maintenance or security issues promptly.
**Communication**:
Communicate effectively with colleagues and management regarding any relevant issues or updates.
**Problem-Solving**:
Handle complaints or difficult situations with diplomacy and tact.
Escalate issues to the appropriate department when necessary.
**Reporting time**:
Monday - Saturday - 9 am - 6 pm
Sundays - Weekly off
The Community Executive may be required to come in early or stay post 6 pm on some days as required per the events scheduled (Comp off hours will be provided in lieu of the extra hours worked)
**Grooming**:
Ensure proper grooming as per RMZ standards
**Sound like you? Here is what we’re looking for**:
We are seeking a dynamic and customer-oriented Community Executive to join our team. As a Community Executive, you will play a crucial role in creating a positive first impression for our clients, visitors, and employees. Your primary responsibility will be to ensure smooth front office operations while providing exceptional customer service.

**Qualifications**:
PUC / diploma or equivalent qualification. Additional relevant certifications are a plus.
1-2 years of experience in hotels/guest relations
Proven experience as a Front Desk Executive, Receptionist, or in a similar customer-facing role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficient in using office equipment (e.g., phone systems, printers, etc.).
Polite, professional, and customer-focused demeanour.
Ability to maintain composure under pressure and handle challenging situations with poise.
Punctual and dependable with a strong sense of responsibility.
Strong attention to detail and accuracy in handling data and documents.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
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