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Executive Sales Administrator

3 weeks ago

Bengaluru, India FileWave Full time

YOUR MISSION

**Responsibilities**:

- Ensure system integrity across all users by enforcing consistent workflows and processes.
- Identify problem areas and pain points within the sales workflow and identify stakeholders to solve and improve these pain points.
- Perform quality assurance of sales orders by ensuring accuracy and timely execution of documentation.
- Work to achieve sales goals by providing timely sales analytics including pipeline analysis, forecasting and sales results.
- Support the delivery of specific sales coverage and forecasting analytics.
- Work with internal front and back office departments throughout each selling quarter to resolve open items and close deals ensuring all necessary paperwork is in place prior to deal closure.
- Develop, implement and manage business processes, systems changes, automated reports and strategies that optimize business reporting.
- Partner with Marketing and CRM operations to design and execute robust workflows.
- Partner with Inside Sales Representatives for support and training on administrative processes and sales functions.
- Drive improvements to the reporting tools, methods, and processes utilized by the team to increase the availability and granularity of actionable data to their customers.
- Manage the administration and execution of the team’s targets, including QTD measurement of goal attainment.
- Take ownership of sales data accuracy, sales reporting and forecast rollup.
- Provide business continuity when other Sales Operations Coordinator is on leave.
- Work on monthly client success and quarterly initiatives.
- Assist with the onboarding protocol for all new clients alongside the primary Sales Engineer(s).
- Operate as Inside Sales capacity, in particular in India.
- Assist with special SKU requests, creating SKU’s internally and externally, tracking of SKU’s at Lenovo and facilitating in pricing / SKU assistance with partners.
- Work with marketing to manage requests / tracking; escalate needed collateral and PPT’s.
- Manage the Pre-/Post-sales FileWave / Lenovo certification program commencing April 2021.
- Manage the training collateral items and close deals ensuring all necessary paperwork is in place prior to deal closure.
- Coordinate with pan-asia sales team on sales and marketing events.
- Work closely with Head of Engineering APJ to manage and track technical issues and feature requests.
- Liaise between EU and AP related to day-to-day activities.
- Assist with meeting booking and coordination for Sales VP APJ.

YOUR PROFILE
- Minimum 3 years of work experience in a similar role
- High level of attention to detail, time management and organizational skills
- Superior collaboration, interpersonal and communication (written and verbal) skills
- Experience with CRM and BI reporting tools preferred

WHY US?
There are many reasons to join our team, such as:

- Your personal and professional development are important to us. You will enjoy a career path tailored to your personal needs.
- You will work with industry-leading technology
- You are welcome to join our fun company activities and events
- You will be part of our positive and collaborative work environment
- You will enjoy the benefits of our servant leadership

**ABOUT US
Your co-workers are* high-impact* and **low-ego individuals** with **deep respect **for our members. We expect you to be the same.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.