Customer Service Representative

2 days ago

Jaipur, India Opportunity Placement Services Full time

Job Function : Customer Service Representative

preferred

Specialization : Operations Level : Executive

Industry : CRM/CallCentres/BPO/ITES Location : Jaipur

Salary : 20 to 34ctc : HCS/Undergrauate/ Graduate

KEY SKILLS:
A “Customer Service Representative” must have
- Excellent verbal, written and listening skills
- Should have good command over Grammar and Fluency in English
- Should not have any MTI while conversing
- Details of several functions to provide quality service
- Good knowledge of computers
- Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

- Handle queries and complaints of the Amazon related to products
- Transaction handling Services, Problem Solving Efficiency
- Numerical Ability, High level of accuracy
- Energetic, friendly and approachable individuals that understand the impact of great customer service
- Responsible to deliver high quality and productivity results that meet the identified targets
- Strong ability to multitask and take fast decisions independently
- Maintains composure and patience with customers

JOB SUMMARY:
DESIRED CANDIDATE PROFILE:

- Education qualifications - HSC/ Undergraduate/Graduate
- Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)
- Excellent interpersonal skills
- Should not be below 18 years of age
- Flexible to work in rotational shifts as per US Hours, according to business needs

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹18,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7230030975

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