Cce for Finance Company in

21 hours ago


Gurugram Haryana, India Capital Placement Services Full time

**Gurgaon**

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Requirements and skills
Previous experience in a customer support role
Track record of over-achieving quota
Strong phone and verbal communication skills along with active listening
Familiarity with CRM systems and practices
Customer focus and adaptability to different personality types
Ability to multitask, set priorities and manage time effectively
- Experience
- 1 - 4 Years
- Salary
- 1 Lac 50 Thousand To 2 Lac 50 Thousand P.A.
- Industry
- Sales & Marketing / Business Development / Telecaller
- Qualification
- Other Bachelor Degree
- Key Skills

Cce

CA

Call Center Executive

Sales

Customer Support Engineer

Customer Services

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