
Customer Care Executive
2 weeks ago
We are looking for an enthusiastic and engaged customer care executive to boost our sales by reaching out to our current and potential customer.
Role and Responsibility
- Knowing all the details of the product or service offerings.
- Good knowledge at Loan field
- Regularly updating and obtaining the lists of individual contact details.
- Stay updated with market trends to better serve customers.
- Identify customer needs and provide solutions through the company’s products and services
- Build and maintain positive relationships with future prospects.
- Conducting each function with the utmost respect, regardless of the behavior of the other.
- Keep record of every customer interaction and sales activities.
**Requirements**:
- Graduation or equivalent
- Having good knowledge about Loan
- preferred loan experience
- Priorly experience working as a telecaller or in a similar role
- Having done a sales-related training program
- Knowledgeable with computers
- Having exposure to cultural norms and diverse viewpoints
- Ability to change the communication style on unusual events
- Excellent interpersonal, research, and record-keeping skills
- Having the capability to receive critics without internalizing them
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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