Customer Service Executive Chat Support Non Voice

6 days ago


Kolkata, India Fortuco Resource Pvt. Ltd Full time

**Urgent Requirement Customer Service Chat Support Executive Non Voice Process**

**Shift **- Rotational Night Shifts and 5 Days working Fresher & Experience both can apply

**Key Responsibilities**:

- Effective communication via mail/chat
- Assist digital team with online campaigns.
- Protecting brand image and reputation in the market.
- Provide real-time support
- Escalating to relevant team(s) internally and/or externally
- Good communication (verbal & written)
- Proficiency with MS Office particularly MS Excel
- Customer-centric attitude
- Maintain accurate records

**Benefits **:Joining bonus 10k



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