Admissions Executive

7 days ago

Noida, India UPGRAD Full time

**Job Title -** Admissions Executive (Pre Sales)

**Experience -** 1 to 3 years of tele-sales/tele-calling/BPO experience, with at least 1 year spent in a single company.

**Education -** 12th pass or equivalent] or Graduate.

Proven track record of meeting targets in the existing company.

**Location - **Sector 125, Noida

**Working Days -** 6 Days [Monday - Saturday]

**Work Timings -** 10:00 AM to 7:00 PM

**RESPONSIBILITIES & DUTIES ***
- Engage with assigned leads and promptly initiate contact through the auto dialer system.
- Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs.
- Build rapport, credibility and establish trust with leads through effective communication and active listening.
- Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads.
- Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in the CRM system.

**KEY PERFORMANCE INDICATORS**
- Minimum 300 minutes of talk time over calls per day.
- Schedule/book 5 Video Counselling [VC] sessions per day.
- Connect with a minimum of 80% of your leads each day.
- Consistently meet and exceed weekly revenue targets.

*Note: The above KPIs are indicative and will vary based on the business vertical.

**SKILLS**
- Excellent verbal communication skills with an emphasis on fluency in the English language.
- Ability to listen effectively, build trust with potential learners, and approach situations with patience and empathy.
- Ability to persuade learners towards attending the Video Counselling [VC] session to ultimately influence their enrollment decisions.
- Basic proficiency in MS Office Suite & CRM management for administrative tasks and reporting requirements.

**Salary**: ₹30,000.00 - ₹36,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your current CTC?
- What is your expected CTC?
- Interview will be offline in Noida Sector 125, No Virtual interviews. Can you come for the F2F interview?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Inside sales: 1 year (required)

**Location**:

- Noida, Uttar Pradesh (required)

Shift availability:

- Day Shift (required)

Work Location: In person

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