Health Solution Partner, Rd

1 week ago

Chennai, India Pfizer Full time

ROLE SUMMARY

The Manager, Health Solutions Partner is a non-sales commercial role, focused on leading a team of Health Solution Partners, responsible for providing educational & scientific content to support HCPs and Clinicians in large multi-speciality, corporate hospitals. The purpose is to act as a technical/functional expert to showcase the efficacy and effectiveness of Vaccination in the adult segment, addressing key bottlenecks faced by the HCP community and influence a cross section of SMEs to ensure a seamless customer experience.

ROLE RESPONSIBILITIES

In order of importance, indicate the primary responsibilities critical to the performance of the role. It is recommended not to list actual tasks but focus on 5-8 essential responsibilities that highlight accountability and level of judgment required.
- The role holder will act as a functional expert and build proactive strategies to drive engagement on educational & scientific content with a variety of HCPs (Chest Physicians, Intensivists, Diabetologists, Nephrologists) through a team of HSPs.
- The individual will exhibit strong industry knowledge, as well an have hands-on expertise on multiple topics related to product, therapy, business processes, HEOR etc.
- (S)He will be expected to identify bottlenecks in delivering a consistent customer experience, and develop innovative approaches to build strong, compliance connections with Pfizer SMEs and other resources in the organisation.
- Will be expected to manage and lead a team of HSPs, acting as a strong coach and guide and navigate the team through moderately complex situations.
- Expected to bring deep insights on customer preferences through various approaches, thereby enabling relevant content and channel identification and deployment for an ideal customer experience.
- Will work with the Corporate Channel Lead and other stakeholders to attain improved outcomes through HCP and consumer/patient education and services enabled by deep scientific expertise to HCPs in large Corporate Hospitals
- Will provide insights to appropriate stakeholder to improve service provided to the customer along with design expertise

Work Location Assignment: Flexible

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

Sales

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