Social Service Assistant

Handling all incoming customer queries and questions Providing the appropriate service and information or referring clients to another department Referring problematic issues that they cannot solve to management Resolving customer complaints and issuing refunds as needed Maintaining an accurate Customer Relationship Management (CRM) database by entering and...

Assists the marketing department with administrative tasks. Manages and maintains marketing databases and customer relationship Assists in creating marketing content, including blog posts, social media posts, newsletters, and promotional materials. Works with graphic designers and content strategists to create engaging visuals and copy. Monitors and manages...

**Tasks**: - Monitor the organization's social media accounts and ensure brand consistency in all social media messages, produce reports, etc. - Create relevant and versatile content to engage target audiences, promote our brand, and drive engagement. - Report and analyze the performance of social media campaigns and provide insights on performance...

Responding to customer inquiries and resolving issues in a timely and professional manner - Providing product information and assistance to customers - Processing orders, returns, and exchanges - Handling customer complaints and escalating when necessary - Assisting customers with technical support - Maintaining accurate customer records and documentation -...

**Job Title**: Personal Assistant **Location**: Mumbai, Andheri **Job Type**: Full-Time We are seeking a highly organized and proactive Personal Assistant with strong social media skills to join our team. This role requires a dynamic individual who can efficiently manage day-to-day administrative tasks while also handling our company's social media...

**Location: Goregaon, Mumbai** **Internship Duration: 3 months** **Role Overview**: We’re looking for a creative and enthusiastic Social Media Intern to join our team. You’ll help in content creation, posting, engaging with our audience, and tracking performance. **Key Responsibilities**: - Assist in creating and scheduling posts for Instagram,...

Customer service: Provide expert answers to customer questions about products, pricing, and availability. Customer complaints: Investigate and resolve customer complaints. Customer information: Maintain a database of customer information. Customer feedback: Pass customer feedback onto the product or sales team. Customer satisfaction: Monitor customer...

Assist in developing and implementing engaging social media content to grow our online presence, build brand awareness, and drive website traffic, schedules posting monitor and respond to comments, messages, and reviews. Ability to work independently and collaboratively Collaborate with teams to integrate social media with marketing campaigns. **Job...

Update and maintain product listings, ensuring descriptions, images, and pricing are accurate and visually appealing. Customer Support: Respond to customer inquiries, resolve issues, and process orders, transactions, and returns. Marketing & Promotions: Assist with the execution of online marketing campaigns, social media management, and promotional offers...

Providing Information: Offering detailed information about products or services. - Resolving Complaints: Addressing and resolving customer complaints in a timely manner. - Processing Transactions: Handling payments, returns, and exchanges. - Maintaining Records: Keeping accurate records of customer interactions and transactions. - Communication Skills:...