Customer Service Executive

3 days ago


Mumbai, India Zest Home Healthcare & Facility Services Pvt. Ltd. Full time

Company : Shipping & Transport

Position : 01

Experience: 2-3years

Stream : Ocean container Freight Forwarding

Location : Saki Naka, Mumbai

Expert in Export-Import Documentation & Customer Service

Coordinate with Shipping Line, NVOCC, Freight Forwarders, Customers, Internal Sales Team

Place booking, submit shipping instructions, follow-up with Shipping line, Sales, Customer, Track every milestone of the shipment.

prepare Invoice,managing client requirements.

Proficient in written & spoken English/MS Office.

Strong follow up skills with inter department and external service provider.

Must have experience in Export/Import pre and post shipment documentations.

Must know shipping procedures and exposure to place container booking & inventory management.

Must coordinate with Forwarder/Shipping Line/Overseas customers/Agent/Internal Sales

Tracking of containers untill the shipment cycle is closed

Able to work independently

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹200,000.00 - ₹330,000.00 per year

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 3 years (required)
- Customer service: 2 years (required)
- Import / Export Documentation: 2 years (required)
- Container Booking & Inventory Management: 2 years (required)
- handling forwarder / shipping line: 2 years (required)
- handling overseas customers / agents: 2 years (required)
- Inter Sales: 2 years (required)
- Tracking Containers: 2 years (required)

**Language**:

- English (required)

**Speak with the employer**
+91 8879415000



  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive** - Salary budget - Rs 25,000-30,000 per month - Location - Khar, Mumbai - Working days - 6 - Work from office - yes - Work from home - Saturday. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...


  • Mumbai, India Executive Hunters Full time

    **(1)Customer Service Executive FRESHERS** - Salary budget - Rs 10000-15000 per month - Location - Mumbai, Mumbai - Working days - 5 - Work from office - yes - Work from home - No. **Customer Service Responsibilities list**: Manage incoming phone calls/ Whats app queries from various customers. Generate sales leads Identify and assess customers’ needs to...

  • Customer Service

    6 days ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

  • Customer Service

    4 days ago


    Mumbai, India Tech Mahindra business service Full time

    **Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...


  • Mumbai, India grace facility service Full time

    Customer Registration in SAP after verification of document. - Handling customers on day to day basis for their order dispatch status as per schedule. - Provide necessary support to Sales Team for organsing sales. - Attend customer calls, record customer queries, refer it to concerned Salesperson and co-ordinate for quick response. - Maintain record of...


  • Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Ltd Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Roles and ResponsibilitiesHandle customer queries via phone calls, emails, or chats to resolve their concerns in a timely and professional manner.Provide accurate information about products/services to customers based on their needs and preferences.Identify opportunities to upsell/cross-sell relevant products/services to increase revenue growth.Maintain...


  • Mumbai, India TECHNOCRATS Full time

    **Customer service Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Person ensure that a standardized level of service...


  • Mumbai, India Acme Services Full time

    Location : Goregaon Clinic Hiring **Role Description** This is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for managing customer service, support, and satisfaction. The role involves handling customer queries, complaints, and feedback, and ensuring timely resolution of...


  • Mumbai, Maharashtra, India GETSETFIT Full time

    Company Description GETSETFIT is a virtual fitness studio offering a one-stop solution for all fitness and nutrition needs, including myth busting and facts. Role Description This is a full-time on-site role located in Mumbai for a Customer Service Executive at GETSETFIT. The Customer Service Executive will be responsible for managing customer inquiries,...


  • Mumbai, Maharashtra, India Falnest Relocations Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Company Description Falnest Relocations is a leading global mobility company dedicated to providing seamless and efficient relocation solutions worldwide. Their services include residential relocations, corporate relocations, employee relocations, vehicle relocations, art and artifacts relocations, hospitality logistics, storage services, and short-term...