Front Office Gsa

10 hours ago


Andheri Mumbai Maharashtra, India Care Plus Facility Private Limited Full time

**Job Summary**:
The Front Office GSA (Guest Service Associate) will be responsible for welcoming guests, handling check-in/check-out procedures, managing reservations, and ensuring excellent guest service and satisfaction at the front desk.

**Key Responsibilities**:

- Greet and assist guests with courtesy and professionalism.
- Handle check-in, check-out, and room assignments efficiently.
- Coordinate with housekeeping and other departments for guest requests.
- Maintain front desk records, billing, and cash handling.
- Resolve guest concerns promptly and ensure a positive experience.

**Required Skills & Qualifications**:

- Graduate / Diploma in Hospitality or related field.
- Good communication and interpersonal skills.
- Proficient in MS Office and hotel management software.
- Presentable, polite, and service-oriented personality.
- Fluency in English and local language preferred.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Work Location: In person


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