Customer Service Advisor

7 days ago


Mohali Punjab, India BJS Home Delivery Full time

**Role Overview**:
We are seeking a **Customer Support Executive** who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and customer-obsessed.

**Customer Support Responsibilities**:

- Handle inbound and outbound calls to assist customers with queries and service requests.
- Provide appointment scheduling and booking support.
- Ensure high customer satisfaction by resolving issues effectively.
- Escalate unresolved queries to relevant internal teams when needed.

**Administrative Support Responsibilities**:

- Update and maintain customer records in CRM/database systems.
- Assist customers using Google Maps or similar tools for location-based queries.
- Support general office tasks including documentation and coordination.

**Requirements**:

- Minimum **1 year of experience** in customer service, call center, or a related role.
- **Fluent spoken and written English** with **no MTI (Mother Tongue Influence)**.
- Strong problem-solving and conflict-resolution abilities.
- Ability to multitask and work efficiently in a fast-paced office environment.
- Strong attention to detail and a customer-first mindset.
- Open to working from **Mohali office** and in **UK/US rotational shifts**.

**Preferred Qualifications**:

- Experience supporting **international customers** (especially UK/US clients).
- Familiarity with tools like **WhatsApp Business, online booking systems, ticketing platforms**.
- Background in **medical services, hospitality**, or other customer-facing roles.

Pay: Up to ₹360,000.00 per year

Schedule:

- Rotational shift

**Language**:

- English (required)

**Location**:

- Mohali, Punjab (preferred)

Work Location: In person


  • Service Advisor

    2 weeks ago


    Mohali, Punjab, India Joshi Automobiles Pvt Ltd Hyundai Full time

    We are looking for a personable service advisor to act as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test driving cars. The service advisor will ensure customer...


  • Mohali, Punjab, India BJS Distribution & Storage & Couriers Pvt. Ltd. Full time

    **Urgently Hiring!!** **Walk-In Interview** **We are looking for Customer service advisor.** **Job type**: - Full time / permanent **Qualifications** : - Educated to high level, Fluent English. **Location**: - BJS Home delivery 6th floor Alpha IT Consultants Pvt. Ltd. Plot ITC 15, IT Park, Sector 67, Sahibzada Ajit Singh Nagar, Punjab 160062 **Roles...

  • Service Advisor

    2 weeks ago


    Mohali, Punjab, India Joshi Automobiles Pvt Ltd Hyundai Full time

    Greet customers when they arrive at the parts and service center and direct them to an available mechanic - Consult with mechanics about necessary repairs and possible alternatives to expensive work - Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options - Answer questions about service...

  • Service Advisor

    2 weeks ago


    Mohali, Punjab, India CM AUTO SALES Full time

    **Service Advisor** must have Diploma Automobile/ME fresher and 2-5 years experience can apply attend customer service vehicle for job card opening and coordination with customer through the end of vehicle servicing interview venue - COME FOR INTERVIEW-Address-CM Auto sales sales, B-64 Phase 7 2nd floor 11:00 am onwards Industrial Area Sector 73...

  • Service Advisor

    4 days ago


    Mohali, Punjab, India CM AUTO SALES Full time

    **Service Advisor** Automobile industry 2-5 years work experience as service advisor in any automobile service dealership must have Diploma-Automobile/Mechanical or B.tech-Automobile/Mechanical interview venue-Address-CM Auto sales sales, B-64 Phase 7 2nd floor 11:00 am onwards Industrial Area Sector 73 Sahibzada Ajit Singh Nagar, Punjab 160055 Carry CV...

  • Service Advisor

    2 weeks ago


    Kurali, Punjab, India WSL Automobiles Pvt. Ltd. Full time

    Join WSL Automobile Position-Service Advisor Experience-2 to 4 years Qualifications - ITI or any Diploma ME/Automobiles Location-Mohali Advisor Duties - Greeting customers and directing them to available mechanics - Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs - Provide customers with information...


  • Mohali, Punjab, India BJS Home Delivery Full time

    **Role Overview**: We are seeking a **Customer Support Executive** who can deliver a seamless experience across voice and non-voice channels. This role involves managing inbound and outbound communication, resolving queries, handling bookings, and supporting internal coordination. Ideal for someone who is proactive, detail-oriented, and...


  • Ludhiana, Punjab, India Void2one Solutions Full time

    **Void2one Solutions HIRING! Customer Service & Sales Advisor (Males) for a Pharmaceutical Company** **Job details**: - Position**:Customer Service & Sales Advisor**: - Education: +2, Diploma, or Graduation - Job location: Dehlon Road, Tibba Village, Sahnewal, Ludhiana, Punjab - Salary: 14-15K + Overtime - Overtime paid: Rs. 1000 per day - Full-time, Work...


  • Mohali, India Impulsum Full time

    **Greetings from Impulsum!** We are hiring **Customer support Advisor (International)** for a leading MNC BPO. **Freshers/Experienced can apply** Location -**Mohali (Work from office)** Education qualification-**12th passed/graduate/post graduate** **Salary:20k-30K CTC** **Job description: -** **Customer Support - Voice & Non Process** **Excellent...


  • Mohali, Punjab, India FITB Full time

    **Key Responsibilities**: - Provide accurate, valid, and complete information using the right methods/tools - Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution - Maintain detailed records of customer interactions, comments, and complaints - Collaborate with other departments to...