Customer Support Executive

1 week ago

Mumbai, India Pepperfry.com Full time

**Company Name**:Pepperfry

**Office Add**: Gate No 2, Plant 6, Godrej & Boyce Compound, Lal Bahadur Shastri Marg, Godrej & Boyce Industry Estate, Vikhroli West, 400079

**About the company**:
**Headcount of the company**: 500+

**Working Days**:6 Days (10 am
- 7 pm & Rotational week off)

**Roles and Responsibilities**:

- Need to handle Inbound calls from customers to assist them with their queries
- Sometimes need to make outbound calls to give information to customers
- Provide delivery information to customer care
- Should have convincing skills

**Key Competencies and Skills**:

- The patience and ability to engage customer's conversation
- Excellent communication skills.
- Excellent interpersonal and problem-solving skills.

**Education**:

- Graduate fresher or Undergraduate.
- Good typing skills
- **Years of Exp**:
**Current CTC**:
**Expected CTC**:
**Notice Period**:
**Current Location**:
**Reason for change**:
**Salary**: ₹13,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9222299365

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