Process Trainer

7 days ago


Mysuru Karnataka, India Genesis HR Services Full time

Position: Process Trainer

Req Experience: Min 4 years, training experience in Service Desk/Technical Support

Location: Mysore, Karnataka

Shift: US shifts, Work from Office (WFO)

Package: 9 LPA

Cab Facilities: Available (both ways)

Contact - Radhika 8529474615

Key Skills
Conduct Service Desk/Technical Support and ITIL training programs.
- ITIL
- ITSM Tools (ServiceNow, Remedy, CISM)

Troubleshooting | JIRA Remedy | Training Sessions | Active Directory
- Service Desk Basics Training (ITIL Framework)
- Technical Foundation (OS, Networking, Hardware)
- Product-Specific Training (Microsoft Intune, BitLocker)
- Course Development and Maintenance on Learning Platforms

**Job Types**: Full-time, Permanent

Pay: Up to ₹900,000.00 per year

**Benefits**:

- Provident Fund

Schedule:

- Night shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Work Location: In person


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