Front Desk Associate

4 days ago

Bengaluru Karnataka, India The Hosteller Hospitality Pvt. Ltd. Full time

Welcome and greet guests in a warm and professional manner
- Assist guests with check-in and check-out procedures
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and requests, including room preferences and special arrangements
- Ensure accurate billing and process payments from guests
- Coordinate with housekeeping and other departments to address guest needs
- Respond to guest feedback and resolve issues in a timely and satisfactory manner
- Maintain a neat and organized front desk area
- Answer phone calls and direct inquiries to the appropriate department
- Contribute to a positive and welcoming atmosphere for guests

**Note: Good communication with hotel front desk knowledge is must.**

**Job Types**: Full-time, Permanent

Pay: ₹13,000.00 - ₹14,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

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