Telecaller/ Presales Executive

4 days ago

Mohali Punjab, India ICON GROUP (DOWN TOWN) Mohali Full time

Lead Generation:

- Make outbound calls to potential customers to introduce our real estate projects.
- Generate and qualify leads by engaging with prospects and understanding their requirements.
- Maintain a database of potential clients and follow up with them regularly.
- Customer Interaction:

- Provide detailed information about properties, including location, pricing, features, and availability.
- Address customer queries and concerns promptly and professionally.
- Schedule appointments for site visits and meetings with the sales team.
- Sales Support:

- Assist the sales team in achieving sales targets by setting up meetings with qualified leads.
- Follow up with prospects after site visits to gauge interest and encourage decision-making.
- Collaborate with the sales team to develop and implement effective sales strategies.
- Data Management:

- Maintain accurate records of all calls, interactions, and follow-ups in the CRM system.
- Update the customer database regularly with new information and leads.
- Prepare reports on call activities and lead conversion rates for management review.
- Customer Relationship Management:

- Build and maintain strong relationships with potential and existing customers.
- Provide excellent customer service and ensure a positive experience for all prospects.
- Gather feedback from customers and communicate it to the relevant teams.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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