Customer Support Associate

2 weeks ago


Kolkata, India Gradients Staffing Full time

**Designation**
- Advance resolution expert (L2)

**Job Profile**
- Handling escalation calls.

**Job Type**
- Full Time -Permanent - Duration 9 Hours (including 1 hr break)

**Mandatory Criteria-**
- Communication skill - Excellent communication needed in English and Hindi
- Education - Higher secondary
- Experience - min 1year BPO exp required.
- Work Timing - 24*7 rotational (drop and pickup available for odd shifts)
- Week off -Rotational,6 days working.
- Maximum Age Limit - 40

**Salary**: Up to ₹18,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

**Speak with the employer**
+91 81009 84101



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