Telemarketing Executive

6 days ago

BTM Layout Bengaluru Karnataka, India Sanjay Impex Full time

Key Responsibilities:
Outbound Calls: Conduct outbound calls to potential customers, including

contractors, distributors, architects, and other industry professionals, to promote our

building products and generate leads.

Lead Generation: Identify and qualify leads through telemarketing activities, gathering

relevant information to understand customer needs and preferences.

Product Promotion: Effectively communicate the features and benefits of our building

products, addressing customer inquiries and providing product recommendations.

Database Management: Maintain and update the customer database, ensuring

accurate and up-to-date records of interactions, leads, and sales opportunities.

Follow-up: Schedule follow-up calls to nurture leads, address any customer concerns,

and move prospects through the sales pipeline.

Sales Support: Work closely with the sales team to pass on qualified leads and provide

them with the necessary information to close deals.

Customer Relationship Management: Build and maintain strong relationships with

customers through regular communication and by providing excellent service.

Market Research: Gather market intelligence during calls to understand industry

trends, customer preferences, and competitor activities, and report findings to the

marketing and sales teams.

Reporting: Prepare and submit regular reports on telemarketing activities, lead

generation, and sales conversions to the management team.

Qualifications:
Education: High school diploma or equivalent; a degree in Marketing, Business, or a

related field is a plus.

Experience: 0-2 years of experience in telemarketing, tele sales, or customer service,

preferably within the building products or construction industry.

**Skills**:Excellent verbal communication and listening skills.

Ability to articulate product features and benefits clearly and persuasively.

Strong interpersonal skills with the ability to build rapport over the phone.

Proficiency in Microsoft Office.

Good organizational skills and attention to detail.

Personal Attributes:
Self-motivated and goal-oriented.

Resilient with the ability to handle rejection.

Strong problem-solving skills and a positive attitude.

Ability to work independently and as part of a team.

**Job Types**: Full-time, Fresher

Pay: Up to ₹22,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Kannada (required)

Work Location: In person

Application Deadline: 28/09/2024

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