Hindi Customer Support

7 days ago

Chennai Tamil Nadu, India Unidos Technology Full time

We are looking for"Inbound Voice Process" **Job Description**: Answer inbound calls and assist customers with their Queries/Request/Complains. - Raise Request & Complaints on behalf of the customer in the CRM tool. - Generate leads and educate customers about new products & their benefits. - Maintain and adhere to compliance guidelines - Capture problem indicators, highlight and suggest improvement - Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy - Maintain adequate knowledge levels on products, processes and systems used - Ensure sales target are met - Skills Required: - Excellent verbal communication skills - Ability to comprehend, capture as well as interpret basic customer information - Strong customer service focus - Knowledge of Banking / Credit cards preferred **Job Types**: Full-time, Permanent, Fresher Pay: Up to ₹25,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift - Rotational shift Supplemental Pay: - Performance bonus - Yearly bonus Work Location: In person **Speak with the employer** +91 9884213566

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