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Receptionist

2 weeks ago

Sohna Gurugram Haryana, India Bakson's Homoeopathic Centre for Allergy Full time

**Job Description: Receptionist.**

Bakson Group is well equipped to provide a high quality of personalized care for all your health and medical requirements.

**Key Responsibilities**:
**Greet and Welcome Patients**:

- Warmly welcome patients and visitors upon arrival.
- Provide information about the clinic's services and answer initial inquiries.

**Manage Appointments**:

- Schedule, reschedule, and confirm patient appointments.
- Maintain an organized appointment calendar for practitioners.

**Handle Communications**:

- Answer and direct incoming phone calls professionally.

**Patient Records Management**:

- Register new patients and update existing patient information.
- Ensure confidentiality and security of patient data in compliance with HIPAA regulations.

**Billing and Payments**:

- Process patient payments and provide receipts.
- Assist with insurance claims and billing inquiries as needed.

**Administrative Support**:

- Assist practitioners with administrative tasks.
- Order office supplies and maintain inventory.

**Maintain Reception Area**:

- Keep the front desk and waiting area clean and organized.
- Display informational brochures and maintain a welcoming environment.

**Qualifications**:

- Minimum Graduation or equivalent diploma required.
- Additional certification in office administration is a plus.

**Experience**:

- Minimum of 1-2 years of experience as a receptionist or in a customer service.
- Experience in a medical or wellness setting is preferred.

**Skills**:

- Good communication skills. (English mandatory)
- Proficient in Microsoft. (Word, Excel, Outlook)
- Familiarity with scheduling and medical record software.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- High level of professionalism and empathy.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift

Work Location: In person