Desktop Support Trainee

3 days ago

Mumbai, India Team Computers Pvt Ltd Full time

Payroll Company: Team Computers

Client organization: LIC

Designation: Desktop support Engineer / Trainee

**Location**:Thane**

**"Salary: upto 10K Monthly CTC ( Not in Hand)"**

**Experience: 0 to 1 years**

**Interview Round: Telephonic**

**Skills Required: Hardware & Software troubleshooting, LAN, WAN Configuration.**

**Job description**

**Roles and Responsibilities**
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
- Address user tickets regarding hardware, software, and networking
- Ask targeted questions to diagnose problems.
- Conduct remote troubleshooting.
- Direct unresolved issues to the next level of support personnel
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Create SoPs & K-Base.
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude

**Salary**: ₹8,086.00 - ₹12,000.00 per month

**Benefits**:

- Commuter assistance

Day range:

- Monday to Friday

Shift:

- Day shift

**Speak with the employer**
+91 8448181622

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