Process Trainer

1 week ago


Bengaluru Karnataka, India Epifi Technologies Full time

**What the role will be accountable for**:
Understanding the products deeply along with the product managers

Revisiting existing training content across products

Creating new training content wherever required

Creating a training evaluation framework

Creating a quarterly training plan across products

Training the CX team on respective product content as per the training plan

Conducting refresher trainings as per the quarterly training plan

**Key requirements for the role**:
Minimum 2 years of experience in the training domain, preferably in a Fintech

Team Player, will have to work very closely with TLs for training calendar & adherence

Approaches CX from a customer oriented mindset

Expertise in training tools will be an added advantage

**Selection process & timelines**:
Expect at least 3 rounds to assess your articulation & communication, general aptitude, attitude and team fitment. You will be quizzed for your role-related knowledge and general cognitive ability.
- We aspire to create an inclusive culture of diverse people not just because it's the right thing to do but because heterogeneity inspires us and is more fun We employ people solely on merit and do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law._


  • Process Trainer

    6 days ago


    Whitefield, Bengaluru, Karnataka, India Futurerole Inc Full time

    Immediate require BPO Process Trainer with 1 year relevant experience Location - Whitefield Bangalore - Manage knowledge transfer, material development and training delivery - Standardize training modules - ensuring alignment with new process releases - Execute process training to Operations team and calibrate results across. - Collaborate with Quality team...

  • Process Trainer

    1 week ago


    Bengaluru, Karnataka, India ExcelR Solutions Full time

    **JD**: 1)Track all the training are starting on time and trainers are there at the end of the session 2) Reporting and resolution of issues raised by trainers and students 3) Escalating the issues which can’t be solved then and there 4) Prepare a report on trainers' timings and platform issues **Qualification**: 1. 1-2 years of Exp in operations in...

  • Process Trainer

    12 hours ago


    Bengaluru, India r3 Consultant Full time

    Process Trainer : 4-6 years of experience (6 Trainer profile  and should have P&C background) · All candidates should possess excellent communication skills. · Location Bangalore Process Trainer Planning for upcoming batches. Responsible for the Team perf-ormance. Responsible for quality of the Trainings imparted. Mentoring and Grooming New Trainers, Team...

  • Process Trainer

    4 days ago


    HSR Layout, Bengaluru, Karnataka, India AYU Health Full time

    We are on the hunt for a certified and experienced corporate trainer to help our employees develop their skills and knowledge. Your goal as the corporate trainer will be to conduct informative training sessions, promote company efficiency, and improve the skills of all personnel. **Responsibilities**: - Collaborate with management to identify company...

  • Process Trainer

    1 week ago


    Bengaluru, Karnataka, India Genesis HR Services Full time

    Designation - Process Trainer(On Paper) Minimum 2 years Exp in Service Desk/Technical Support Skills Required - Active Directory/ Office 365 / MS outlook / VPN / Ticketing tools Process - Voice CTC- Upto 6 LPA Fixed + Allowances + Incentives Notice - Immediate Graduate Location - Bangalore(Electronic city) Exp Considered only After Graduation Shifts: 24/7...

  • Process Trainer

    1 week ago


    Bengaluru, Karnataka, India Selectica International Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Total 3 yrs exp out of this 1 yrs exp as Trainer on the paperTrainer/Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKTCall/Whtapp cv to Amit Neha Required Candidate profileWork from Office Bangalore only Must knows-English and Hindi

  • Process Trainer

    4 days ago


    Bengaluru, Karnataka, India Resource Drive Consulting Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Process Trainer: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Process Trainer Is mandatory. CTC Upto 5 LPAQuality Analyst: Minimum 3 Years Of Over all Experience in BPO Customer Service Voice with Minimum 1 Year Of Experience As A Quality Analyst Is mandatory. CTC Upto 5 LPASales Trainer: Minimum...

  • Process Trainer

    2 weeks ago


    Bengaluru, India NETRTECH SOLLUTIONS Full time

    A trainer is the one who trains, coaches, and develops skills amongst the new associates & poor performers, to improve their product knowledge, performance and achieve higher customer satisfaction. Trainer is expected to maintain expert status in single / multiple lines of business, and will regularly do so by handling routine customer interactions in voice,...

  • Process Trainer

    2 weeks ago


    Bengaluru, Karnataka, India Go ask now technology pvt ltd Full time

    Job Title: Inbound Product Trainer Job Summary: Are you passionate about empowering others with knowledge and skills? We are seeking an enthusiastic Inbound Product Trainer to join our dynamic BPO team! In this role, you will be responsible for training and developing our inbound customer service representatives, ensuring they have a deep understanding of...

  • Process Trainer

    1 week ago


    Bengaluru, Karnataka, India ExamRoom.AI Full time

    **Department**: Training **Work Location**: Onsite, Bangalore **Position Summary** **Essential Duties and Responsibilities** - Deliver process and product training for new hires and existing team members. - Develop training content, including manuals, reference guides, SOPs, and assessments. - Collaborate with internal stakeholders (Ops, QA, Product)...