Customer Support Executive

7 days ago

Mumbai Maharashtra, India Carnot Technologies Pvt Ltd Full time

**Job Responsiblities**:
**Familiarize yourself with our product and service offerings to provide accurate information**

**to customers.**

**Initiate recharge sales by contacting existing customers via phone and promoting the**

**benefits of our recharge services.**

**Listen attentively to customers, understand their concerns, and provide appropriate**

**solutions or escalate to the relevant department for further assistance.**

**Achieve monthly and daily Subscription sales targets to contribute to the team's overall**

**success.**

**Maintain accurate records of customer interactions and update the customer database**

**accordingly.**

**Stay updated with industry trends, competitor offerings, and market dynamics to effectively**

**address customer inquiries and concerns.**

**Collaborate with other team members and departments to ensure a seamless customer**

**experience.**

**Requirements**:
**Fluency in Kannada, Telugu ,Tamil (both verbal and written) to effectively communicate with**

**customers.**

**Proven experience in sales, preferably in a customer service or call centre environment.**

**Strong communication skills, with the ability to listen actively and provide clear and concise**

**information to customers.**

**Excellent problem-solving skills to address customer issues and find suitable resolutions.**

**Ability to work in a target-driven environment and meet monthly and daily Subscription**

**sales goals.**

**Strong organizational skills to maintain accurate customer records and handle multiple tasks**

**efficiently.**

**Flexibility to adapt to changing business needs and work schedules.**

**Positive attitude, self-motivated, and a team player.**

**Customer Support Executive - 2 Requirements**
- Work from Office opportunity
- CTC - 18000/- to 20,000/- PM
- Mode of Employment - 1 Year Contract

**Salary**: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- Kannada, Tamil, Telugu (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

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