
Spanish Language Executive
3 days ago
### Job Description: Customer Success Associate - L1
**Location**: Udyog Vihar, Sector 18, Gurugram, Haryana
**Work Mode**: Work From Office
**Process**: International Process
### **Role Overview**
Join the Siemens team as a **Customer Success Associate - L1**, where you will play a critical role in delivering excellent customer service and ensuring end-to-end resolution of customer queries.
### **Key Responsibilities**
- Provide customer assistance and resolve issues effectively.
- Document customer interactions and maintain accurate records.
- Ensure end-to-end resolution of customer concerns while maintaining a professional and courteous approach.
### **Qualifications & Skills Required**
- **Education**: Graduate in any field.
- **Experience**: Minimum 1 year in an international process/domain.
- **Language Proficiency**:
- Must have **C1 Certification** in Spanish.
- Excellent communication skills in **English**, **Hindi**, and **Spanish** with no MTI (Mother Tongue Influence) or RTI (Regional Tongue Influence).
- No grammatical or pronunciation errors.
### **Additional Details**
- **Salary**: Up to 6 LPA.
- **Shift**: Rotational shifts for both male and female employees.
- **Location**: Plot No. 76 A, Phase IV, Udyog Vihar, Sector 18, Gurugram, Haryana 122016.
- **Cab Facility**: Provided for employees.
- **Interview Process**:
1. HR Round
2. Ops Round
3. Versant Round
**Join our dynamic team and contribute to exceptional customer experiences with Siemens**
Pay: ₹30,000.00 - ₹50,000.00 per month
**Benefits**:
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- Spanish (preferred)
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