Operations Client Service Associate 2

2 weeks ago

Bengaluru, India State Street Full time

**Who we are looking for**:
Client Service representatives responsible for resolving queries and investigating issues from Investment Managers for funds managed at State Street

**Why this role is important to us**:
Perform both client facing and operational processing functions for Accounting and Custody. Research and resolve client inquires and service related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute many operational tasks as per deadlines.

**What you will be responsible for**:

- Responsible for ensuring and reviewing all the CSO requirements such as Daily/weekly recon on Cash, Stock and Income.
- On a daily basis identify failed & unmatched trades, reason for it and initiate the resolution process
- Conduct independent research to gather and record data from internal systems. Interact with various internal and external teams as required to obtain the resolution.
- Check for the cash flows, Swifts, Fax and follow up with internal/external teams.
- Answer and/or review internal and external client queries in relation to accounting and custody. Analyze the problem and obtain and evaluate information to reach sound conclusions.

**What we value**:
These skills will help you succeed in this role:

- **Client focus**: Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries.
- **Leadership Focus**:Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement**.**
- **Operational Efficiency Focus**:Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions.
- **Performance Focus**: Provide excellent service to clients through a results-oriented mindset
- **Quality & Risk Focus**:Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk.

**Education & Preferred Qualifications**:

- Competent to Expert (Technical) / Advanced Beginner with a Bachelor’s degree or equivalent work experience and a focus in Finance or related field preferred.
- Good understanding and exposure to Capital markets.
- Reconciliation in Accounting and Custody /Trade & settlements background. Graduate and above preferably in Finance

**Additional requirements**
- Strong written and verbal communication skills (in English)
- Computer literate & MS Office expert
- Knowledge of SICAV funds and associated accounting
- Advanced knowledge of cycle and settlement specificities for securities and cash
- Strong time management skills
- Flexibility in re-prioritizing tasks
- Excellent Microsoft Excel and Word skills
- Ability to perform effectively to strict deadlines

  • Operations Client Service Associate 2

    5 days ago

    Bengaluru, India State Street Full time

    **Associate 1/2-** **Service Delivery-Insurance: State Street** **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service...

  • Operations Client Service Associate 2

    1 week ago

    Bengaluru, India State Street Full time

    **Associate 2: State Street** **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and...

  • Operations Client Service

    2 weeks ago

    Bengaluru, India State Street Full time

    As a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks._ - Overall Responsibilities_ - _ Validate...

  • Operations Client Service Associate 2

    1 week ago

    Bengaluru, India State Street Full time

    As a Functional Specialist, Associate 2, you will interact internally with global Centers of Excellence, Client Operations teams, business unit Shared Service teams and Joint Venture operations teams to complete applicable day-to-day activities, relating to the overall processing for their assigned clients and tasks._ - Overall Responsibilities_ - _ Validate...

  • Associate 2 - Client Service

    1 week ago

    Bengaluru, India State Street Full time

    **Associate 2: State Street** **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Delivery team. The Client Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and...

  • Operations Client Service

    5 days ago

    Bengaluru, Karnataka, India State Street Full time

    Basic Purpose of Job: Perform both client facing and operational functions for Custody and Accounting. Research and resolve client inquries and service related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute many operational tasks as per deadlines. Work Cash Reconciliations and resolve the...

  • Operations Client Service-associate 2

    1 week ago

    Bengaluru, India State Street Full time

    **What you will be responsible for**: The responsibilities of this role will include, but will not be limited to: - Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and our services evolve. - Provide support during US...

  • Operations Client Service

    2 weeks ago

    Bengaluru, Karnataka, India State Street Corporation Full time

    Operations Client Service - Associate **Who we are looking for**: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry...

  • Client Service Associate Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBee Careers Full time ₹ 6,00,000 - ₹ 12,00,000

    Client Service Associate Manager is a leadership role that requires managing a team of Client Service Associates to achieve high performance and meet organizational goals. The ideal candidate will be responsible for ensuring excellent service delivery, building strong client relationships, mentoring the team, and streamlining operational processes.The key...

  • Client Implementation

    2 weeks ago

    Bengaluru, Karnataka, India State Street Full time

    Basic Purpose of Job: Perform both client facing and operational functions for Custody and Accounting. Research and resolve client inquries and service related requests. Escalating and directing issues for immediate remediation. On a daily and weekly basis execute many operational tasks as per deadlines. Work Cash Reconciliations and resolve the...