
Credit Control Officer
2 weeks ago
**Job Title: Credit Control Officer**
**Location**: Indore / Dewas
**Department**: Finance/Accounting
**Reports to**: Credit Manager/Finance Manager
**Job Overview**:
**Key Responsibilities**:
**Credit Control & Collection**:
- Manage and maintain customer accounts to ensure payments are collected within the agreed terms.
- Negotiate payment plans and settlements with customers in a professional manner.
- Ensure all credit control processes and policies are followed accurately and consistently.
**Credit Risk Assessment**:
- Conduct credit checks and risk assessments for new and existing customers.
- Assess and manage the credit limits for customers, reviewing their financial standing and payment history regularly.
**Reporting & Documentation**:
- Prepare and maintain accurate reports on aged receivables, overdue accounts, and bad debt provisions.
- Produce weekly/monthly/quarterly reports on collections, outstanding balances, and any actions taken.
**Customer Relations**:
- Build and maintain strong relationships with customers, providing a point of contact for credit-related queries.
- Resolve customer complaints and disputes in a timely and professional manner, aiming for a mutually beneficial solution.
**Collaboration**:
- Work closely with the sales and finance teams to resolve any issues or discrepancies related to payments, invoices, or account balances.
- Provide regular feedback and updates to management on the status of outstanding debts and credit control efforts.
**Compliance & Policies**:
- Ensure adherence to company credit policies and relevant regulations.
- Review and propose improvements to existing credit control procedures to enhance efficiency.
**Qualifications & Skills**:
- **Education**: A degree in Finance, Accounting, or a related field is preferred.
- **Experience**: Minimum of 2-3 years of experience in credit control or accounts receivable. Experience with ERP systems and credit management software is a plus.
- **Skills**: Strong understanding of credit control principles and processes. Excellent communication and negotiation skills. Ability to manage a high volume of accounts while maintaining attention to detail.
- **Personal Attributes**: Self-motivated and able to work independently. Ability to handle difficult situations and resolve conflicts effectively. Problem-solving mindset with a focus on results.
**Job Types**: Full-time, Permanent
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
Application Question(s):
- What is your expected CTC
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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