Systems Administrator

Do you want to help solve the world's most pressing challenges? Feeding the world's growing population and slowing climate change are two of the world's greatest challenges. AGCO is a part of the solution Join us to make your contribution.

Join one of the world leaders in global agriculture engineering Technology. AGCO's consistent efforts to deliver smart farming solutions leveraging technology and engineering prowess has helped create innovative global platforms like Precision AG Technologies.

In Support of AGCO's Farmer First purpose and clear intent of developing innovative technological solutions, we are opening a new digital capability centre located in Bengaluru, India,

The centre would focus on augmenting AGCO's global IT and Digital capability and investment in high-quality technology, innovation, and R&D talent.

The teams will be an integral part of AGCO's global ecosystem. They will work as part of a global cross-function and cross-cultural team, working together to deliver AGCO's purpose to provide Farmer-focused solutions to sustainably feed our world and our vision to be the Trusted partner for industry-leading, smart farming solutions.

The role holder will be expected to effectively operate, maintain, sustain and promote the use of multiple Purchasing Strategic Systems (e.g., e-sourcing, APEX, Bi, etc.), as well as to provide user support accordingly. The role leads the effort to analyze, validate and document the business and system requirements acting as a key liaison/engagement role between the Global Purchasing, Suppliers, IT support functions & 3rd Party software providers. This role encompasses systems as well as data & business related activities. These responsibilities include providing support for project work, ongoing day-to-day operational needs (maintenance, fixes, enhancements, releases and small change requests.), performing data analysis. Key part of the role comprises developing user stories explaining a given business use case and working with IT developers to get the feature developed.

**Your Impact**
- Develop business solutions (stories in Agile framework), Work with IT team to develop the said business solution, test, deploy and train users.
- Become first line contact for administration duties, user help, general use and management of Purchasing’s strategic systems (APEX / e-sourcing / Spend Mgmt. / LMS for SoPM / etc.);
- Highlight and investigate data & functionality anomalies and provide problem resolution to data related issues raised by users;
- Ensure adherence and support to established business processes, guidelines and policies;
- Maintain systems for users (internal and supplier), KPI data accuracy, database integrity, RFP/RFQ/Auction functionalities and overall systems integrity;
- Operate under proactive approach to global supplier database, new supplier introduction, supplier updates and obsolete supplier disposition;
- Create participant lists, assign workshops/trainings to participants manage logistics of trainings with the sites, manage course evaluations & reporting, handle pre & post training assignments and coordinate annual schedule;
- Work with other analysts to understand integration points with other systems, and communicate the impact of proposed system changes;
- Assist with estimations of new developments and enhancement requests (costs, benefits, resources).
- Monitor performance and provide responsive action to issues maintaining high-level internal customer satisfaction to required service level performance measures, through the successful resolution of customer requests/issues/change requests.
- Liaise with business users, stakeholders & 3rd party providers to gather requirements and produce detailed functional design documents (only after 1-2+ years in role);
- Develop standardized procedures for contact and follow up (only after 1-2+ years in role);

**Your Experience and Qualifications**
- A strong academic background including a 4 year University/College degree in Computer Science, Business or Engineering would be preferred;
- Minimum 2-5 years of relevant experience in business or data analysis, customer oriented, requirements definition, report development, problem solving and related documentation and training;
- Working level English language skills (written and spoken) are a requirement;
- Strong oral & written communication / interpersonal skills, capable of interacting with multiple levels of business management and IT;
- Successfully influences diverse groups and teams in a complex, ambiguous and rapidly changing environment to deliver value-added solutions;
- Adaptable to new technologies/practices and acts as change agent within teams;

**Your Benefits**
- GLOBAL DIVERSITY - Diversity means many things to us, different brands, cultures, nationalities, genders, generations - even variety in our roles. You make us unique
- ENTERPRISING SPIRIT- Every role adds value. We're committed to helping you develop and grow to rea