Chat Support Executive

2 weeks ago

Mohali district Punjab, India Mind map IT Solutions Full time

**Responsibilities**:

- Engage with customers through chat to provide timely and accurate assistance.
- Address customer inquiries, concerns, and issues with professionalism and empathy.
- Troubleshoot technical problems and guide customers through solutions.
- Utilize product knowledge to provide accurate information and recommendations.
- Maintain detailed and accurate records of customer interactions and resolutions.
- Collaborate with team members and escalate complex issues as needed.
- Ensure customer satisfaction and maintain a positive rapport with clients.

**Requirements**:

- Strong written and verbal communication skills in English.
- Proficiency in typing and multitasking during chat interactions.
- Excellent problem-solving skills with a focus on delivering effective solutions.
- Ability to work independently in a remote setting.
- Empathetic and patient attitude towards customer concerns.
- High level of professionalism and adaptability.

**Job Types**: Full-time, Permanent

Pay: ₹250,000.00 - ₹500,000.00 per year

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Chat Support Executive

    2 weeks ago

    Mohali, Punjab, India RightO Full time

    **CUSTOMER CARE EXECUTIVE ( chat process)** **process Type**:Chat Support** **LOCATION- Sector 74 mohali** **Eligibility & Experience**: - **Undergraduate/graduate/fresher/experienced anyone with excellent comms in english can apply** **Salary**: **for fresher ₹23,000 CTC** **for experienced ₹ 24,000-28,000 CTC** **Work Mode**: Work From...

  • Chat Support Executive

    3 days ago

    Mohali, Punjab, India RightO Full time

    **CUSTOMER CARE EXECUTIVE ( chat process)** **process Type**:Chat Support** **LOCATION- Sector 74 mohali** **Eligibility & Experience**: - **Undergraduate/graduate/fresher/experienced anyone with excellent comms in english can apply** **Salary**: **for fresher ₹23,000 CTC** **for experienced ₹ 24,000-28,000 CTC** **Work Mode**: Work From...

  • Chat Support Executive

    5 days ago

    Mohali, Punjab, India Offshore Marketers Private Limited Full time

    **Responsibilities**: - Provide real-time assistance to customers through our chat platform. - Resolve customer inquiries, issues, and concerns promptly and professionally. - Utilize product knowledge to guide customers in making informed decisions. - Collaborate with other teams to address and escalate complex issues. - Maintain accurate and detailed...

  • Fresher/chat Support Executive

    1 week ago

    Mohali, Punjab, India Ram krishan Astrologer Full time

    Full job description **Title: BPO Chat Support Executive** **EXCELLENT ENGLISH COMMUNICATION SKILL IS MUST** **Work Location** - Mohali **Shift **- Night Shifts **Work Schedule - **5 Days working **! Looking for Immediate joiners !** **Key Responsibilities**: - Effective communication via mail/chat - Assist digital team with online campaigns. -...

  • Chat Support Executive

    3 days ago

    Mohali, Punjab, India Offshore Marketers Private Limited Full time

    **Responsibilities**: - Provide real-time assistance to customers through our chat platform. - Resolve customer inquiries, issues, and concerns promptly and professionally. - Utilize product knowledge to guide customers in making informed decisions. - Collaborate with other teams to address and escalate complex issues. - Maintain accurate and detailed...

  • Chat Support Executive

    7 days ago

    Mohali, Punjab, India Sumeru Inc Full time

    Customer Care Executive - Chat Support **Eligibility & Requirements** - Undergraduates and Graduates are eligible - Must be comfortable with rotational shifts and week offs - No leaves allowed for the first 3 months - Cab facility provided only for female employees (for shifts between 9 PM - 6 AM) **Salary Structure** 28K CTC To 29K CTC **Qualifications...

  • Chat Support Agent

    2 weeks ago

    Mohali district, Punjab, India Mind map IT Solutions Full time

    We are looking for a proactive and customer-oriented Chat Support Agent to provide timely and accurate assistance to our clients through online chat platforms. **Responsibilities**: - Respond to customer inquiries via chat in a professional and friendly manner. - Provide product information, troubleshoot issues, and resolve customer concerns. - Escalate...

  • Chat Support Executive

    2 weeks ago

    Mohali, Punjab, India Elite Business Solutions Full time

    Hiring International Customer Support Executive to handle calls and Chat. - Customer Support Executive (International Process) - Work from Office - Shift: Day, & Night - Excellent communication skills - Immediate joiners preferred. - Undergraduates are eligible - Fresher are eligible To apply, share your resume with Sahil via WhatsApp at +91 94586 72657 (no...

  • Chat Support Executive

    2 weeks ago

    Mohali, Punjab, India Offshore Marketers Private Limited Full time

    **Responsibilities**: - Provide real-time assistance to customers through our chat platform. - Resolve customer inquiries, issues, and concerns promptly and professionally. - Utilize product knowledge to guide customers in making informed decisions. - Collaborate with other teams to address and escalate complex issues. - Maintain accurate and detailed...

  • Chat Support Executive

    2 weeks ago

    Mohali, Punjab, India Elite Business Solutions Full time

    Hiring International Customer Support Executive to handle calls and Chat. - Customer Support Executive (International Process) - Work from Office - Shift: Day, & Night - Excellent communication skills - Immediate joiners preferred. - Undergraduates are eligible - Fresher are eligible To apply, share your resume with Sahil via WhatsApp at +91 94586 72657 (no...