Inbound Agents

**Job Title**: Inbound Customer Service Agent **Location**: Mysore **Shifts**: Rotational Shift including night shifts **Employment Type**: Full-Time **About Us**: At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted...

**Job Title**: Customer Resolutions Agent **Location**: Remote, with the possibility of occasional in-office work **Summary**: As a Customer Resolutions Agent, you will play a crucial role in maintaining excellent customer relations by handling inquiries in a prompt, efficient, and professional manner. Your responsibilities will include assisting customers...

Description We are hiring a customer service representative to manage customer queries and complaints. - Responsibilities - Require one year relevant experience in inbound process - Excellent communication in English and Hindi - A call center agent's job description is to provide courteous and professional phone support to callers, whether they need help...

Bilingual Customer Support Agent (English & Hindi) **Role Overview** The Bilingual Customer Support Agent is responsible for handling inbound customer queries related to cab bookings, cancellations, fare inquiries, lost items, complaints, and other ride-related issues in both English and Hindi. The agent ensures a seamless customer experience by providing...

**ob description** Customer Support Executive Inbound Voice Process Languages Required: English & Marathi & Tamil & Malayalam & Kannada Graduates or Under Graduates also Acceptable need Minimum 6 months Experience in BPO Rotational Shifts & Rotational Week offs 6 days working Salary 15,000 to 17,000(In hand) Training Will Be Provided for the...

JOB SPEC - CALL CENTER AGENTS JOB SUMMARY: The agent is primarily responsible for making or attending customer calls to sell products or services. They need to know how to communicate with customers, have great organizational skills and be able to multi-task and prioritize in high-volume, fastpaced environments. Also update job knowledge by studying new...

**Job Specification: General Support Agent (fully blended)**: - **Voice Support (billing calls, billing and technical support tickets)**: - Answer inbound calls maintaining professionalism and clear communication. - Provide solutions to customer issues and respond to enquiries efficiently and accurately. - Maintain an average response time in line with SLAs....

International Mobility Inbound Specialist Req Id: 20015 Job Family: International Mobility Location:Bangalore, IN, Description: Purpose The International Mobility (IM) Inbound Specialist is reponsible for managing the international assignees, new joiners and/or transfer on a local level, including overseeing local logistics, handling relocation details,...

Position: Customer Support Executive (Inbound) Company: Zoomcar Location: Bangalore Type: Full-Time (24/7 shift, rotational off)About the Role: - Deliver product and service information to customers, resolving their issues effectively. - Escalate complex issues to the relevant team, ensuring proper follow-up and resolution. - Maintain accurate records of...

Job Summary:Join our team as an International Voice Process Agent and become a key player in delivering exceptional customer support. You will handle inbound and outbound calls, resolving customer queries and ensuring a positive customer experience. This role is crucial for maintaining our international customer relationships and contributing to our service...