Front Office Executive

6 days ago

Panipat, India The Royal venetian Full time

**Roles and Responsibilities**

1. **Reception Duties**
- Greet and welcome visitors in a professional manner.
- Answer and direct incoming phone calls.
- Maintain visitor logs and issue visitor badges.
- Knowledge and experience about OTT Platforms.

2. **Administrative Support**
- Schedule and manage appointments and meetings.
- Maintain office supplies and reorder when necessary.
- Manage files and records (both digital and physical).

3. **Coordination and Communication**
- Coordinate with internal departments to facilitate meetings and information flow.
- Act as a liaison between management and clients or employees.
- Ensure effective internal communication regarding appointments, visitors, and other front desk matters.

4. **Facility Management**
- Monitor the cleanliness and appearance of the reception and public areas.
- Report maintenance issues to the relevant department.
- Ensure security procedures are followed (e.g., signing in guests, issuing ID cards).

5. **Customer Service**
- Address customer complaints and resolve minor issues promptly.
- Provide accurate information about services or the company.
- Assist clients or guests with forms, directions, or general questions.

**Skills Required**:

- Excellent verbal and written communication.
- Polished appearance and professional demeanour.
- Organizational and multitasking abilities.
- Interpersonal and customer service skills.
- Problem-solving and conflict resolution abilities.

**Preferred Qualifications**
- High school diploma or bachelor’s degree (varies by employer).
- Experience in customer-facing roles is often preferred.
- Knowledge of office management systems or CRM tools can be beneficial.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Night shift

Work Location: In person

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