Reservation Executive

2 weeks ago

Mumbai, India Svenska Design Hotel Full time

Oversee accuracy of room blocks, reservations, and group market codes
- Communicate company values and/or culture to new employees
- Review and implement new Reservations procedures
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Identify guest reservation needs and determine appropriate room type
- Verify availability of room type and rate
- Explain guarantee, special rate, and cancellation policies to callers
- Accommodate and document special requests
- Answer questions about property facilities/services and room accommodations
- Follow sales techniques to maximize revenue
- Input and access data in reservation system
- Respond to any challenges found for accommodating rooming requests
- Set-up proper billing accounts according to Accounting policies
- Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual
- Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others
- Comply with quality assurance expectations and standards
- Read and visually verify information in a variety of formats

Schedule:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

  • Reservation Executive

    2 weeks ago

    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Reservation Executive

    1 week ago

    Mumbai, India KA Hospitality Pvt Ltd Full time

    Great opportunity to work with well known premium brand company and grow. We are one of the leading hospitality company in India having presence in Mumbai ,Bangalore and Kolkata with our 7 premium restaurants with luxury brands Yauatcha ,Hakkasan ,Nara Thai and CinCin. We are looking for a Reservation Executive /Sr Executive profile for our Reservation...

  • Reservation Executive

    2 days ago

    Mumbai, India Fast Track Jobs Full time

    We Requires 2 Reservation Executive for a Travel Company at Charni RD Designation : Reservation Executive Experience : 1 - 4 Years Salary : Nego N otice Period : Immediate or 15 Days Designation : Reservation Executive **Job Description**: - Knowledge of preparing customized Itinerary *Coordinating with suppliers and hoteliers directly - Should have...

  • Reservations Executive

    15 hours ago

    Mumbai, Maharashtra, India Woods Hospitality Full time

    **Job Title: Reservations Executive** **Location**: Mumbai **Company**: Woods Hospitality **About Woods Hospitality** Nestled in the lush expanse of South Gujarat, Woods Hospitality offers premium villas, gourmet dining, and luxury experiences at its flagship property in Valsad. With state-of-the-art facilities, banquets, and curated guest experiences,...

  • Reservation Executive

    4 days ago

    Mumbai, Maharashtra, India Manas Lifestyle Resort, Saki Naka East, Andheri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

  • Reservation Executive

    6 days ago

    Mumbai, Maharashtra, India Manas Lifestyle Resort, Igatpuri Full time

    **Job Title**: Hotel Reservation Executive **Location**: Andheri East Mumbai, **Reports To**: Reservations Manager **Position Overview**: **Key Responsibilities**: - **Reservation Management**: - Process and confirm bookings, modifications, and cancellations in accordance with hotel policies. - Ensure accuracy of all reservations, including room types,...

  • Reservation Executive

    2 days ago

    Nariman Point, Mumbai, Maharashtra, India Forest Hills Tala Pvt Ltd Full time

    Duties and Responsibilities: (Hotels & Restaurants or Tours & Travels) Making reservation for customers based on their various requirements. Checking the availability of accommodation. Processing Payment and sending confirmation details. Sorting out any issues that may arise with bookings or reservations. Selling and promoting reservation services....

  • Reservation Executive

    2 weeks ago

    Vile Parle, Mumbai, Maharashtra, India Orchid Hotel Full time

    **Reservation Executive Responsibilities**: - Assisting and advising customers who may be choosing from a variety of travel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation or transportation on the customers’ desired travel dates. - Helping plan travel...

  • Reservation Executive

    1 week ago

    Mumbai, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Reservation Executive: GSA Job location: - Mumbai, Maharashtra **Salary**: - 18,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in a customer-facing role. Minimum experience: - 1-2 years of experience in a reservation or front desk. Education: - 18,000- 20,000 per...

  • Reservation Executive

    1 week ago

    Navi Mumbai, India Royal Orchid Central Grazia Full time

    Reservation Process and Procedure hotelmanagementnotes#grade12 Reservation is a complete process of booking that is conducted by to parties i.e. one guest or customer and next one is hotel reservation section. The procedure of reservation are: 1. Enquiry for reservations: First step of reservation is registered as enquiry of reservation where reservation...