Customer Service Representative

1 day ago

Greater Noida, India future tech career fixx LLP Full time

Job Title: Customer Support Representative

**Location**: Gaur City Center

**Salary**: ₹1.2 Lakh LPA to ₹2 Lakhs LPA

**Company**: Career Fixx

**Position Type**: Full-time, Internship (with potential for permanent role)

**Job Description**:
Key Responsibilities:

- Provide accurate, valid, and complete information by using the right methods/tools.
- Resolve product or service issues by clarifying the customer's complaint, determining the cause, and selecting the best solution.
- Follow communication procedures, guidelines, and policies.
- Keep records of customer interactions, process customer accounts, and file documents.

Qualifications:

- Excellent communication skills, both verbal and written.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Proficiency in using customer support software and CRM systems.
- Ability to multitask, prioritize, and manage time effectively.
- A positive attitude and a passion for helping others.

**Benefits**:

- Competitive salary package.
- Opportunities for professional growth and career advancement.
- A supportive and dynamic work environment.

If you are passionate about customer service and enjoy helping others, we would love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹120,000.00 - ₹200,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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