Hotel Operation Trainee

4 days ago


Mumbai Maharashtra, India Gilpin Travel Management Full time

We are Hiring Hotel Operations Trainee

Location - Andheri (Chakala)

Roles and Responsivities
- Handle domestic and international hotel booking requests from clients and internal teams
- Liaise with hotels, DMCs, and vendors to negotiate rates and ensure availability
- Compare hotel options and share proposals with clients based on their requirements and budgets
- Manage booking confirmations, cancellations, amendments, and follow-ups
- Maintain accurate records of hotel reservations in the system or CRM
- Handle client queries related to hotel stays professionally and efficiently
- Ensure timely invoicing and coordination with the finance team for vendor payments
- Keep updated with hotel policies, industry trends, and seasonal pricing

**Required Skills**:

- Strong knowledge of hotel booking platforms and GDS (preferred but not mandatory for freshers)
- Excellent communication and interpersonal skills
- Basic understanding of geography, destinations, and travel-related services
- Ability to multitask and work under pressure
- Proficient in MS Office (Excel, Word, Outlook)

**Qualification**:

- Bachelor’s degree or diploma in Travel & Tourism, Hospitality, or related fields
- Freshers with relevant academic background are welcome to apply

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person


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