Operation and Accounts Executive

18 hours ago


Lucknow Uttar Pradesh, India Maaricha Full time

The Operations Executive plays a vital role in managing the complete sales order cycle—from initial customer inquiry and quotation preparation to final delivery and vendor coordination. This position requires a proactive individual with excellent communication skills who can effectively link sales, customer service, and logistics operations.

**Key Responsibilities1. Customer Handling**
- **Customer Relationship Management**: Act as the primary point of contact for customers. Handle inquiries, provide timely updates, resolve concerns, and ensure excellent customer satisfaction.
- **Quotation Preparation**: Prepare and share accurate quotations as per client requirements, ensuring all pricing, terms, and conditions are clearly mentioned.
- **Order Processing**: Oversee the full sales order lifecycle including order entry, confirmation, coordination with internal teams, and adherence to delivery timelines.

**2. Operations & Logistics Management**
- **Vendor & Supplier Coordination**: Communicate with vendors and suppliers for procurement, sourcing, and scheduling to ensure timely availability of materials/services.
- **Logistics Handling**: Manage all shipment logistics—coordinate with transporters, organize dispatch schedules, track shipments, and ensure smooth and timely delivery.
- **Inventory/Stock Management (Optional)**: Monitor stock levels to ensure product availability and prevent delays (include if applicable).

**3. Documentation & Administrative Tasks**
- **Record Maintenance**: Maintain essential sales, operations, and shipment documentation.
- **Software Proficiency**: Use MS Excel for data entry, sales reports, cost sheets, and inventory tracking.

**Required Skills & Qualifications**
- **Communication Excellence**: Strong verbal and written communication skills in English to coordinate with customers and vendors.
- **Interpersonal Skills**: Ability to manage customer interactions professionally and maintain long-term relationships.
- **Technical Knowledge**: Basic proficiency in MS Excel and MS Word is mandatory.
- **Organizational Skills**: Ability to multitask, prioritize work, and manage operational complexities efficiently.
- **Experience**: Fresher or 1-2 years of experience in operations, logistics, customer service, or related fields.
- **Education**: Bachelor’s degree in any field.
- CA Freshers
- CS Freshers
- CA/CS Aspirants

Pay: ₹11,170.69 - ₹20,000.00 per month

Work Location: In person


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