
Call Center Executive
1 day ago
**Job Title**: Call Center Executive
**Company**: Attica Gold Company
**Location**: Bangalore, Karnataka
**Salary**: ₹15,000 - ₹20,000 per month
Attica Gold Company is looking for a dynamic and customer-oriented Call Center Executive to join our team in Bangalore. As a Call Center Executive, you will be responsible for handling customer inquiries, providing product information, resolving issues, and ensuring a high level of customer satisfaction.
**Key Responsibilities**:
- Answer inbound customer calls and respond to inquiries.
- Provide information about Attica Gold Company’s products and services.
- Assist customers with issues or concerns and provide timely solutions.
- Maintain accurate customer records in the system.
- Upsell and cross-sell company products where applicable.
- Follow up on customer queries and ensure issues are resolved.
- Ensure a positive customer experience with excellent communication skills.
**Requirements**:
- High school diploma or equivalent.
- Proven experience in customer service or call center roles is a plus.
- Good communication skills in English (knowledge of Kannada or Hindi is an advantage).
- Ability to handle difficult situations calmly and professionally.
- Strong problem-solving skills and attention to detail.
- Willingness to work in shifts.
If you are passionate about customer service and want to be part of a growing company, we encourage you to apply
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Fixed shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
Work Location: In person
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