Front Office Executive

6 days ago

Nungambakkam Chennai Tamil Nadu, India VS TRANS LOJISTIK PVT LTD Full time

**Job Title: Front Office Executive**

**Job Summary**: The Front Office Executive serves as the first point of contact for visitors, clients, and employees, ensuring a positive and professional first impression. This role involves managing administrative tasks, handling customer inquiries, and supporting office operations efficiently.

**Key Responsibilities**:

- **Reception Management**:

- Greet and assist visitors in a courteous and professional manner.
- Answer and direct phone calls, take messages, and handle inquiries.
- Maintain the visitor log and provide security with necessary visitor details.
- **Administrative Support**:

- Manage appointment scheduling and maintain a calendar for executives and meetings.
- Coordinate office supplies and ensure stock levels are maintained.
- Organize and maintain filing systems, both electronic and paper.
- **Customer Service**:

- Respond to customer queries and concerns promptly and courteously.
- Address complaints or issues in a proactive and professional manner.
- Ensure all customer requests are handled effectively, and follow-up as necessary.
- **Office Coordination**:

- Coordinate office activities and events, such as meetings and conferences.
- Maintain cleanliness and orderliness of the front office area.
- Monitor office equipment (e.g., photocopiers, fax machines) and arrange repairs or service as needed.
- **Data Entry & Reporting**:

- Maintain data entry systems and records related to visitors, guests, and appointments.
- Prepare basic reports, and assist in compiling data for internal use.
- **Mail Handling**:

- Receive, sort, and distribute incoming mail and packages.
- Prepare outgoing mail, parcels, and courier services as needed.
- **Liaison**:

- Serve as the liaison between internal departments and external clients, vendors, and guests.
- Support the HR or administrative team in handling employee onboarding and related tasks.

**Required Skills & Qualifications**:

- **Education**: Any Degree
- **Experience**: Previous experience in a receptionist, administrative, or customer service role is preferred.
- **Communication**: Excellent verbal and written communication skills.
- **Organizational Skills**: Strong ability to multi-task, prioritize, and stay organized.
- **Technical Skills**: Proficient in MS Office Suite (Word, Excel, PowerPoint) and basic office equipment.
- **Customer Service**: Ability to provide high-quality service to customers and handle difficult situations with a calm demeanour.
- **Interpersonal Skills**: Friendly, professional, and approachable attitude.
- **Marital Status**:

- Should be Married
- **Gender**:

- Female

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 3 years (preferred)

Work Location: In person

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