Customer Service Representative

7 days ago

Ahmedabad Gujarat, India Chinmay Finlease Limited Full time

**Job Title**: Customer Service Representative

**Location**: Thaltej, Ahmedabad

**Job Type**: Full-Time

**Experience Level**: 1-3 years of experience

**Number of Positions**: 1

**Company Description**:
We are an instant loan company that provides fast and easy loans to people who need it. Our mission is to help our customers achieve their financial goals by providing them with the necessary funds in a timely and efficient manner. We are looking for one Customer Service Executive to join our team and assist our customers with any questions or concerns they may have.

**Job Summary**:
**Responsibilities**:

- Answer incoming and outgoing customer calls promptly and professionally.
- Listen and resolve actively to customer inquiries, concerns, and feedback.
- Assist customers in resolving issues and proactively providing the solutions.
- Collaborate with other team members and departments to resolve complex customer issues.
- Document customer interactions accurately and maintain detailed records.
- Follow company policies and procedures to ensure consistency and quality in customer service.
- Identify opportunities for process improvements and share feedback with the team.
- Meet and exceed performance targets, including call handling time and customer satisfaction metrics.
- Stay updated on product knowledge and industry trends.
- Need to generate/convert reviews - via calls

**Requirements**:

- Proven work experience as a Customer Service Executive or similar role
- Excellent communication skills (written and verbal) and active listening skills
- Customer-oriented mindset with a passion for providing exceptional customer service
- Good problem-solving and analytical skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proficiency in Microsoft Office and Customer Support software tools
- Strong organizational skills with attention to detail
- A degree in business, marketing, or related field is preferred, but not required

**Benefits**:

- Competitive salary and benefits package
- Opportunities for career advancement and professional development
- A dynamic and supportive work environment
- Friendly and collaborative team culture

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English...

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India YRHRS Full time

    Job Description: Customer Service Representative **Job Title**: Customer Service Representative **Location**: Ahmedabad **Experience**: Entry-level to 2 years **Education**: Graduate (Any Stream) Position Overview: We are looking for a dedicated and customer-focused Customer Service Representative possess excellent communication and interpersonal...

  • Customer Service Representative

    1 week ago

    Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer Service **Representative** **Post**: Customer Service Representative **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period**: Immediate Joiner First Preferred **Shift**: Night Shift **Note**: Must be have English Communication **Job Types**: Full-time,...

  • Customer Service Representative

    7 days ago

    Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift(US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**:...

  • Customer Service Representative

    1 week ago

    Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift(US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**:...

  • Customer Service Representative

    7 hours ago

    Ahmedabad, Gujarat, India Rare champ business Solution Pvt ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English...

  • Customer Service Representative

    1 week ago

    Ahmedabad, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - SBR - Ahmedabad Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift) For Female - 10:30 AM TO 07:30...

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Grow Hopes Full time

    **Chat Customer Service Representative (Work from Office)** Be the spark that brightens days and ignite your career. As a **Chat Customer Service Representative **working on site in **Ahmedabad, Gujarat, **you’ll be a part of bringing humanity to business. **What You’ll be Doing** You'll report to Team Lead. You’ll contribute to the success of the...

  • Customer Service Representative

    2 weeks ago

    Ahmedabad, Gujarat, India Abacos Health Pvt Ltd Full time

    **Job Title**: Customer Service Representative **Location**: Thaltej **Job Type**: [Full-time] **Key Responsibilities**: - Resolve customer complaints and issues with a focus on customer satisfaction. - Maintain accurate records of customer interactions and transactions. - Provide product information and support to enhance the customer experience. -...

  • Customer Service Representative

    6 days ago

    Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    Listen to customers' concerns, issues and questions. - Resolve customers' concerns and answer customers' questions to your best ability. - Maintain a positive attitude and calmly respond to customers' complaints. - Open new customer accounts The **duties and responsibilities** of a CSR include managing incoming calls and **customer service** inquiries,...