Executive Housekeeping
12 hours ago
**Job Purpose**:
- Responsible for overseeing and managing the day to day operations of housekeeping in accordance with established customer and tenant service, quality and sustainability standards.
**Accountabilities and KPIs**:
- Supervise all in house housekeeping activities & direct executives in execution of operations
- Upkeep the housekeeping facilities in the mall by maintaining defined checklists for cleaning/ replacement
- Update the cleaning schedule and checklists on a regular basis
- Attend and resolve customer and tenant grievance in the given time frame
- Oversee and provide direct leadership to all 3rd party staff members in Housekeeping, ensure adherence to their contracts
- Ensure all the tenant shops are open and functioning by prescribed time
- Check and maintain the housekeeping assets, check inventory on weekly/monthly basis
- Co-ordinate with different user departments to execute housekeeping operations
- Prepare work orders, NFA, AMC and any other paper works
- Ensure health and hygiene of mall is maintained at all times
- Bachelors in Hotel Management (**Mandatory**)
- Master’s in Business Administration [Operations] (preferred)
- At least **3-5 plus years** of relevant work experience (Employee Relations Management, Regulatory and Statutory Knowledge, Requisite Housekeeping Knowledge, Vendor Management Quality Management)
- Experience in similar role (preferred)
**Salary**: ₹300,000.00 - ₹600,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
- Weekend availability
Ability to commute/relocate:
- Ghatkopar, Mumbai - 400086, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- What is your current CTC?
- What are the salary expectations?
- Are you a graduate in hotel management (deal breaker).
**Education**:
- Bachelor's (required)
**Experience**:
- total work: 4 years (required)
- Housekeeping management: 3 years (required)
Shift availability:
- Day Shift (required)
- Night Shift (required)
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