Laptop Repair Technician

13 hours ago


Bailey Road Patna Bihar, India SHIKSHA Full time

1) Role summary

Diagnose, repair, and maintain laptops, desktops, and peripherals; ensure fast turnaround, accurate documentation, and high first-time-fix rates. Covers hardware, OS, drivers, networking basics, and preventive maintenance for internal users and/or client sites.

2) Key responsibilities
- Diagnose & repair hardware (motherboard, RAM, storage, display, keyboard, battery, power, cooling).
- OS install/reinstall, driver updates, patching, imaging/cloning; backup/restore.
- Troubleshoot boot issues, BSODs, performance bottlenecks, app conflicts.
- Replace components: SSD/HDD, RAM, keyboard, hinges, fans, thermal paste, DC jack, Wi-Fi cards, screens, batteries.
- Preventive maintenance: cleaning, thermal management, BIOS/firmware updates, SMART checks, health reports.
- Configure devices (Windows/macOS/Linux basics), user profiles, antivirus/EDR, common enterprise apps.
- Basic networking: adapter/driver, IP/DHCP, Wi-Fi troubleshooting, VPN basics.
- Log tickets; manage parts inventory; handle RMA/warranty with OEMs.
- Ensure ESD safety, data privacy, secure media handling; e-waste norms.
- On-site support for classrooms/training labs (if applicable): projector/AV, printers, scanners.
- User education; document SOPs/checklists/FAQs.

3) Qualifications & experience
- ITI/Diploma in Computer Hardware/Networking or Graduate with equivalent experience.
- 1-3 years hands-on laptop/desktop repair (strong freshers considered).

4) Skills & competencies
- Solid hardware diagnostics; board-level awareness (soldering a plus).
- Windows install/licensing/GPO basics; macOS fundamentals; Linux basics.
- Imaging tools (Clonezilla/MDT), backup, partitioning, data-recovery basics.
- Device Manager & PowerShell basics; BIOS/UEFI config; firmware updates.
- Ticketing (Jira/ServiceNow/Freshservice) and strong documentation.
- Customer service mindset; clear communication; time management.

5) Tools & equipment
- Multimeter, ESD strap/mat, precision toolkit, thermal paste, spudgers.
- External boot media, imaging tools, USB-SATA adapters, spare HDD/SSD/RAM.
- Diagnostics (SMART, MemTest), OEM tools, antivirus/EDR consoles.

6) Certifications (good to have)
- **CompTIA A+ / N+**, OEM (Dell/HP/Lenovo/Apple ACiT), Microsoft MCP/MCSA basics.

7) KPIs
- First-time-fix rate; TAT; SLA compliance; repeat-fault rate (30-day); ticket documentation completeness; user CSAT/NPS.

8) Compliance & safety
- ESD/electrical safety; licensed software; data-protection & secure erase SOPs; e-waste disposal.

9) Working conditions
- Shift/after-hours during rollouts; visits to centres/client sites; safe lifting/handling up to ~15 kg.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Work Location: In person



  • Bailey Road, Patna, Bihar, India Shiksha Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    1) Role summaryDiagnose, repair, and maintain laptops, desktops, and peripherals; ensure fast turnaround, accurate documentation, and high first-time-fix rates. Covers hardware, OS, drivers, networking basics, and preventive maintenance for internal users and/or client sites.2) Key responsibilitiesDiagnose & repair hardware (motherboard, RAM, storage,...

  • Fire Technician

    1 week ago


    Patna, Bihar, India Om Sai Services Full time

    **Specific Roles and Responsibilities**: - **Installation and Maintenance**:Fire technicians install, maintain, and repair fire alarm systems, fire suppression systems, fire extinguishers, and other fire protection equipment. - **Inspection and Testing**:They conduct routine inspections and tests of fire safety systems and equipment to ensure proper...

  • Trainee Technician

    2 weeks ago


    Patna, Bihar, India Om Sai Services Full time

    A "trainee technician" job description outlines an entry-level position where an individual learns the fundamental skills and knowledge required to perform technical tasks within a specific field, typically under the supervision of experienced technicians, including hands-on training in troubleshooting, basic repairs, equipment operation, and adherence to...


  • Patna, Bihar, India Om Sai Services Full time

    A maintenance technician is responsible for performing routine inspections, preventative maintenance, and repairs on building systems, equipment, and machinery within a facility, including troubleshooting mechanical, electrical, plumbing, and HVAC issues, to ensure optimal functionality and safety standards are upheld; often requiring them to diagnose...

  • Ac Technician

    4 days ago


    Patna, Bihar, India Om Sai Services Full time

    An AC technician, or HVAC technician, installs, maintains, and repairs air conditioning systems in residential, commercial, and industrial settings, ensuring optimal indoor comfort and air quality. Here's a more detailed breakdown of the job:Key Responsibilities: - **Installation**: - Installing new AC units, including split systems, chillers, and packaged...

  • Hvac Technician

    4 days ago


    Patna, Bihar, India Om Sai Services Full time

    An HVAC (heating, ventilation, and air conditioning) technician installs, maintains, and repairs HVAC systems in residential and commercial buildings. They also ensure indoor air quality and comfort. Responsibilities - **Installation**: Install new HVAC systems, including furnaces, air conditioners, and ventilation systems - **Maintenance**: Perform routine...

  • Duct Technician

    6 days ago


    Patna, Bihar, India Om Sai Services Full time

    Key Responsibilities Duct Installation: Fabricate, assemble, and install sheet metal or fiberglass ductwork for HVAC systems. System Layout & Measurements: Read blueprints, technical drawings, and specifications to determine duct placement. Cutting & Shaping: Use tools like cutters, shears, and welding equipment to shape and fit duct sections. Repairs &...

  • Cctv Technician

    6 days ago


    Patna, Bihar, India Creative Patna Full time

    **Key Responsibilities**: - **Installation**: - Install CCTV cameras, intercom systems, and related electrical components in residential, commercial, and industrial settings. - Plan and execute cable routing, wiring, and proper placement of equipment in compliance with safety standards. - Configure and set up security system software, ensuring proper...

  • Repair Technician

    2 weeks ago


    Mysore Road Tolgate, India GOG Analytics IT Solutions INC Full time

    Printer and Scanner Repair It support Executive Technical Support engineer Pay: ₹8,540.31 - ₹31,356.34 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus **Education**: - Bachelor's (preferred) **Experience**: - total work: 5 years (preferred) - Printer Repair: 2 years (preferred) -...


  • Patna, India Seven Consultancy Full time

    JOB DETAILS 1.Examining customers' appliances and identifying the cause of appliance breakdowns.2.Performing maintenance work on customers' appliances. 3.Providing rough estimates to customers on how much it would cost to repair damaged or malfunctioning appliances. 4.Repairing or replacing defective or damaged appliance components upon approval from...